Cloud Operations Center
Cloud Operations Center
All results for "
" in this service
All results for "
" in this service
Service Overview
What Is COC?
Benefits
Application Scenarios
Features
Security
Shared Responsibilities
Identity Authentication and Access Control
Auditing and Logging
Service Resilience
Certificates
Permissions Management
Constraints and Limitations
COC and Other Services
Product Concepts
Billing
Overview
Billing Modes
Billing Items
Billing Examples
Renewal
Overview
Manual Renewal
Auto-Renewal
Bills
Arrears
Billing Termination
Getting Started
Creating an Application and a Model
Creating a Ticket and Notifying the Shift Role
Restarting an ECS by Executing a Job
Performing a Fault Drill of Increasing the CPU Usage
Practices for Beginners
User Guide
COC Enablement and Permissions Granting
Enabling COC
Granting COC Permissions Based on Roles
Granting COC Permissions Based on Policies
Cross-Account Management
Overview
Overview
Using Quick Configuration Center
Viewing the Resource Dashboard
Setting and Viewing Resource Monitoring
Using OA to Handle Resource Risks
Viewing Security Score
Viewing O&M Metrics on O&M BI Dashboards
Resource Management
Overview
Synchronizing Resources
Connecting to Other Cloud Vendors
Managing On-premises IDCs
Managing Cross-account Resources
Configuring a UniAgent
Viewing Resource Details on the Resource Management Page
Viewing Resource Topologies
Managing Tags
Adding an Enterprise Project to Favorites
Application Management
Overview
Creating an Application
Modifying an Application
Deleting an Application
Managing Application Topologies
Creating a Component
Modifying a Component
Deleting a Component
Creating a Group
Modifying a Group
Deleting a Group
Manually Associating Resources with an Application
Automatically Associating Resources with an Application
Transferring Resources
Disassociating Resources from an Application Group
Viewing Resource Details on the Resource Management Page
Viewing Capacity Details
Batch Resource Operations
Overview
Batch Operations on ECS Instances
Batch Starting ECSs
Batch Stopping ECSs
Batch Restarting ECSs
Batch Reinstalling OSs of ECSs
Batch Changing OSs of ECSs
Batch Executing Commands on ECSs
Batch Diagnosing ECSs
Batch Operations on RDS Instances
Batch Starting RDS DB Instances
Batch Stopping RDS DB Instances
Batch Restarting RDS DB Instances
Diagnosing RDS DB Instances in Batches
Batch Operations on FlexusL Instances
Batch Starting FlexusL Instances
Batch Stopping FlexusL Instances
Batch Restarting FlexusL Instances
Batch Reinstalling OSs of FlexusL Instances
Batch Changing OSs of FlexusL Instances
Batch Operations on BMS Instances
Batch Starting BMSs
Batch Stopping BMSs
Batch Restarting BMSs
Batch Reinstalling OSs of BMSs
Automated O&M
Patch Management
Overview
Managing Patch Baselines
Managing Patch Scan Tasks
Creating Patch Repair Tasks
Viewing Patch Scan and Repair Details
Script Management
Overview
Setting Review Configurations
Creating Custom Scripts
Managing Custom Scripts
Executing Custom Scripts
Executing Public Scripts
Managing Scripts Using Tags
Job Management
Overview
Executing Public Jobs
Setting Review Configurations
Creating Custom Jobs
Managing Custom Jobs
Executing Custom Jobs
Managing Jobs Using Tags
Scheduled O&M
Overview
Creating Scheduled Tasks
Managing Scheduled Tasks
Viewing the Execution Records of a Scheduled Task
Using Cron Expressions
Account Management
Overview
Key Management
Account Baselines
Password Change Policies
Creating a Scheduled Password Change Task
Managing Account Passwords
Logging In to a Host Without Any Passwords
Querying Password Change Records
Parameter Center
Overview
Creating a Parameter
Modifying a Parameter
Viewing Parameter Details
OS Version Change
Overview
Creating an OS Version Change Task
Faults
Fault Diagnosis
Overview
ECS Diagnosis
Diagnosing RDS DB Instances
Diagnosing DCS Instances
Diagnosing DMS Instances
Diagnosing ELB Instances
Alarms
Overview
Handling Alarms
Converting an Alarm to an Incident
Clearing Alarms
Viewing Historical Alarms
Viewing Raw Alarms
Incident Management
Overview
Creating an Incident Ticket
Rejecting an Incident Ticket
Restarting an Incident
Forwarding Incidents
Acknowledging an Incident
Escalating and De-escalating Incident Tickets
Adding Remarks
Starting a War Room
Handling an Incident
Verifying Incident
Creating an Improvement Ticket For An Incident
Managing Fault Review Tasks
Diagnosing Applications
Viewing Incident History
War Room Management
Overview
Viewing the Statuses of War Rooms
Modifying Fault Information
Managing Affected Applications
Adding Engineers to War Rooms
Updating Progress Notices
Creating War Room Rules
Improvement Ticket Management
Overview
Managing Improvement Tickets
Issue Ticket Management
Overview
Creating Issue Tickets
Rejecting Issues Tickets
Resubmitting Issue Tickets
Cancelling Issue Tickets
Forwarding Issue Tickets
Accepting Issue Tickets
Escalating and De-escalating Issue Tickets
Suspending Issue Tickets
Locating Issue Tickets and Developing Solutions
Implementing Changes on the Live Network
Verifying Issue Tickets
Viewing Handling History of Issue Tickets
Alarm Conversion Rule Management
Overview
Creating an Alarm Conversion Rule
Managing Alarm Conversion Rules
Data Source Management
Overview
Integrating a Monitoring System
Change Management
Overview
Creating a Change Ticket
Reviewing a Change Ticket
Handling and Closing a Change Ticket
Managing Change Review Tickets
Configuring Change Control
Viewing the Change Calendar
Resilience Center
Chaos Drills
Overview
Creating and Managing Failure Modes
Creating and Managing Drill Plans
Creating and Managing Drill Tasks
Creating a Drill Report
Creating a Custom Fault
Attack Scenarios
Drill Templates
Overview
Viewing a Drill Template
Creating a Drill Task Using a Template
Drill Template Description
Contingency Plans
Overview
Creating and Managing Custom Contingency Plans
Viewing and Cloning a Public Contingency Plan
PRR Management
Overview
Managing PRR Templates
Managing PRRs
Architecture Design
Overview
Managing Deployment Architectures
Drawing and Governing Deployment Architectures
Task Management
Execution Records
Viewing a Script Service Ticket
Viewing a Job Service Ticket
Viewing a Patch Service Ticket
Viewing an OS Version Change Ticket
Viewing a Resource Operation Ticket
Viewing a Diagnosis Service Ticket
Viewing a Quick Configuration Ticket
To-Do Center
Overview
Creating a To-Do Task
Managing a To-Do Task
Basic Configurations
O&M Engineer Management
Overview
Managing O&M Engineers
Managing Notification Groups
Shift Schedule Management
Overview
Creating Shift Schedules
Adding Shift Personnel
Managing Shift Personnel
Managing Shift Scenarios
Managing Notifications
Managing Mobile Apps
SLA Management
Overview
Managing Custom SLAs
Managing Public SLAs
Viewing SLA Records
SLO Management
Overview
Configuring an SLO
Configuring SLO Metrics
Viewing SLO Interruption Records
Process Management
Overview
Incident-related Operations
Managing Incident Levels
Managing Incident Categories
Managing Incident Review Tasks
Managing Fault Review Tasks
Issue Process-related Operations
Managing Issue Levels
Managing Issue Types
Managing Issue Review Tasks
Managing Change Scenarios
Report Subscription
Overview
Managing Report Subscription Tasks
Viewing Logs
Best Practices
Standardized Fault Management
E2E Chaos Engineering
One-Stop Resource O&M
Change History
API Reference
Before You Start
Overview
API Calling
VPC endpoint
Constraints
Concepts
API Overview
Calling APIs
Making an API Request
Authentication
Response
API
Application Resource Management
Querying Tenant Resource Information
Script Management
Creating a Script
Querying a Script List
Deleting a Customized Script
Modifying a Script
Obtaining Details About a Custom Script
Executing Customized Scripts
Script Tickets
Displaying Basic Information about Script Service Tickets
Displaying the Batch List
Displaying Instance Status Statistics
Displaying Batch Details
Displaying the Service Ticket List
Operation Script Service Ticket
Fault Management
Incident Management
Creating an Incident Ticket
Accepting an Incident Ticket
Submitting an Incident Ticket Solution
Verifying the Incident Handling Result
Querying Incident Ticket Details
Incident-related Enumeration Information
Incident Level
Incident Type
Incident Source
Incident Status
WarRoom
Creating a Warrom
Querying WarRoom Information
Integration Management
Patch management
Querying Patch Compliance Reports
Querying Compliance Report Details
Appendix
Error code
Obtaining a Project ID
FAQs
Product Consulting
How Do I Configure Permissions for the COC?
How Do I Control Permissions Using Enterprise Projects?
How Can I Create an Agency?
Resource Management FAQs
How Do I Install UniAgent for the First Time?
What Can I Do If Resources Cannot Be Queried on the Resource Management Page?
How Can I Find the Description About Application Management Layers?
Patch Management FAQs
What Can I Do If the Patch Baselines Do Not Take Effect?
What Are the Differences Between the Installation Rule Baselines And User-defined Baselines?
What Can I Do If Exception all mirrors were tried Is Recorded in the Patch Service Ticket Log?
Why Can't I Select a Node?
What Can I Do if a Patch Remains Non-Compliant After Repaired?
What Can I Do If lsb_release not found Occurs During Patch Operations?
Automation FAQs
Why Can't the Reviewer Receive Notifications?
Why Is the Input Value of a Customized Script Parameter Invalid?
Why Can't I Select an Instance?
How Do I Reset the Password Without Restarting a DB Instance?
What Can I Do If I Am Not Authorized to View Passwords on the Account Management Page?
Batch Operation FAQs
What Should I Do If an Error Is Reported When I Switch Images for ECS Resources in Batches?
FAQs About Parameter Management
What Are the Permissions Required for Managing Parameters?
Can I Reference Parameters in the Parameter Center and Target Instances Across Regions?
FAQs About Resource O&M
Resource O&M Permissions and Supported Actions
FAQs About Fault Management
What Is the Process of Generating an Incident?
How Can I Receive an Incident Ticket Notification?
What Is a War Room?
FAQs About Change Ticket Management
What Are the Differences Between Regular Changes and Emergency Changes?
How Are Change Levels Defined?
Resilience Center FAQs
What Is a Chaos Drill?
What Are the Available Attack Scenarios?
What Is a Failure Mode?
What Do Drill Plans Do?
What Is the Relationship Between a Failure Mode and a Drill Task?
What Are Included in a Drill Report?
FAQs About Basic Configurations
How Do I Log In to COC as a Non-Common IAM User?
Videos
General Reference
Glossary
Service Level Agreement
White Papers
Endpoints
Permissions