- Service Overview
- Getting Started
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User Guide
- COC Enablement and Permissions Granting
- Overview
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Application and Resource Management
- Resource Management
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Application Management
- Creating an Application
- Modifying an Application
- Deleting an Application
- Editing an Application Topology
- Creating a Component
- Modifying a Component
- Deleted a Component
- Creating a Group
- Modifying a Group
- Deleting a Group
- Manually Associating Resources with a Group
- Intelligently Associating Resources with a Group
- Transferring Resources
- Disassociating a Resource from an Application Group
- Viewing Resource Details
- Viewing Capacity Rankings
- Multi-cloud Configurations
- Cross-Account Resources
- Resource O&M
- Automated O&M
- Faults
- Change Management
- Resilience Center
- Task Management
- Basic Configurations
- Viewing Logs
- Best Practices
- API Reference
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FAQs
- Product Consulting
- Resource Management FAQs
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FAQs About Resource O&M
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Patch Management FAQs
- What Can I Do If the Patch Baselines Do Not Take Effect?
- What Are the Differences Between the Installation Rule Baselines And User-defined Baselines?
- What Can I Do If Exception all mirrors were tried Is Recorded in the Patch Service Ticket Log?
- Why Can't I Select a Node?
- What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired?
- What Can I Do If the lsb_release not found Error Occurs During Patch Operations?
- Automation FAQs
- Batch Operation FAQs
- FAQs About Parameter Management
- Resource O&M Permissions and Supported Actions
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Patch Management FAQs
- FAQs About Fault Management
- FAQs About Change Ticket Management
- Resilience Center FAQs
- Change History
- General Reference
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Overview
Schedule management allows you to centrally manage O&M engineers and customize shifts. You can manage scheduling scenarios on the shift schedule management page and add personnel on the O&M Personnel Management page to shift schedules.
- When you need to configure or obtain O&M engineers in a schedule, go to the Shift Schedule Management page to configure or query a shift schedule.
- Created shift schedules can be directly used to configure personnel parameters in O&M services such as Incident Forwarding Rules, Incident Center, Automated O&M, Notification management, and Change Ticket Management.
Scheduling Scenarios
Multiple shift schedules can be used for a scheduling scenario. When creating a scheduling scenario, you need to specify the scheduling mode and dimension. The configuration varies according to your selection.
Roles
A scheduling scenario role is the minimum unit for setting a schedule. Multiple roles can be created in a scheduling scenario, and each role can be attached to multiple O&M engineers.
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