Cloud Operations Center
Cloud Operations Center
- Service Overview
- Getting Started
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User Guide
- COC Enablement and Permissions Granting
- Overview
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Application and Resource Management
- Resource Management
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Application Management
- Creating an Application
- Modifying an Application
- Deleting an Application
- Editing an Application Topology
- Creating a Component
- Modifying a Component
- Deleted a Component
- Creating a Group
- Modifying a Group
- Deleting a Group
- Manually Associating Resources with a Group
- Intelligently Associating Resources with a Group
- Transferring Resources
- Disassociating a Resource from an Application Group
- Viewing Resource Details
- Viewing Capacity Rankings
- Multi-cloud Configurations
- Cross-Account Resources
- Resource O&M
- Automated O&M
- Faults
- Change Management
- Resilience Center
- Task Management
- Basic Configurations
- Viewing Logs
- Best Practices
- API Reference
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FAQs
- Product Consulting
- Resource Management FAQs
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FAQs About Resource O&M
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Patch Management FAQs
- What Can I Do If the Patch Baselines Do Not Take Effect?
- What Are the Differences Between the Installation Rule Baselines And User-defined Baselines?
- What Can I Do If Exception all mirrors were tried Is Recorded in the Patch Service Ticket Log?
- Why Can't I Select a Node?
- What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired?
- What Can I Do If the lsb_release not found Error Occurs During Patch Operations?
- Automation FAQs
- Batch Operation FAQs
- FAQs About Parameter Management
- Resource O&M Permissions and Supported Actions
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Patch Management FAQs
- FAQs About Fault Management
- FAQs About Change Ticket Management
- Resilience Center FAQs
- Change History
- General Reference
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Help Center/
Cloud Operations Center/
User Guide/
Basic Configurations/
Shift Schedule Management/
Overview/
Creating a Schedule
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Creating a Schedule
- Log in to COC.
- In the navigation pane on the left, choose Basic Configurations > Shift Schedule Management. On the displayed page, click Schedule.
Figure 1 Schedule management page
- On the page for creating a schedule, enter schedule scenario information, add a schedule role, and click Submit. If there already are scheduling scenarios and scheduling roles, you can select an existing scenario on the page for creating a schedule and view the roles in the scenario.
Figure 2 Page for creating a schedule
- Scenario Name: name of a scenario
- Scheduling Mode: scheduling mode. The options are Fixed and Shift (Monday–Sunday).
- Scheduling Dimension: impact scope of the schedule. The options are Application or Global.
- Scenario Description: detailed description of the scheduling scenario
- Name: name of a scheduling role
- Scenario: In the Scenario pane, click Select form Existing to specify a scenario for the role.
- Description: detailed description of a scheduling role
NOTE:
Scheduling Mode
- Fixed: Engineers work within fixed working hours.
- Shift (Monday–Sunday): Engineers work different shifts depending on the schedule.
Scheduling Dimension
- Global: The schedule is globally used regardless of applications.
- Application: The schedule is created for an application in a specific region (optional).
- Click O&M Roles on the page indicating that the schedule is created. The method of adding engineers varies according to the scheduling mode and dimension. For details, see Adding O&M Engineers.
Parent topic: Overview
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