Cloud Operations Center
Cloud Operations Center
- Service Overview
- Getting Started
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User Guide
- COC Enablement and Permissions Granting
- Overview
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Application and Resource Management
- Resource Management
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Application Management
- Creating an Application
- Modifying an Application
- Deleting an Application
- Editing an Application Topology
- Creating a Component
- Modifying a Component
- Deleted a Component
- Creating a Group
- Modifying a Group
- Deleting a Group
- Manually Associating Resources with a Group
- Intelligently Associating Resources with a Group
- Transferring Resources
- Disassociating a Resource from an Application Group
- Viewing Resource Details
- Viewing Capacity Rankings
- Multi-cloud Configurations
- Cross-Account Resources
- Resource O&M
- Automated O&M
- Faults
- Change Management
- Resilience Center
- Task Management
- Basic Configurations
- Viewing Logs
- Best Practices
- API Reference
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FAQs
- Product Consulting
- Resource Management FAQs
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FAQs About Resource O&M
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Patch Management FAQs
- What Can I Do If the Patch Baselines Do Not Take Effect?
- What Are the Differences Between the Installation Rule Baselines And User-defined Baselines?
- What Can I Do If Exception all mirrors were tried Is Recorded in the Patch Service Ticket Log?
- Why Can't I Select a Node?
- What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired?
- What Can I Do If the lsb_release not found Error Occurs During Patch Operations?
- Automation FAQs
- Batch Operation FAQs
- FAQs About Parameter Management
- Resource O&M Permissions and Supported Actions
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Patch Management FAQs
- FAQs About Fault Management
- FAQs About Change Ticket Management
- Resilience Center FAQs
- Change History
- General Reference
On this page
Help Center/
Cloud Operations Center/
User Guide/
Basic Configurations/
Shift Schedule Management/
Overview/
Managing O&M Engineers
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Managing O&M Engineers
You can query, modify, and delete O&M engineers in different shifts.
Scenarios
When the engineers in a schedule change, you can modify or delete the information about the changes. The method of changing the engineers varies according to the scenario.
Global Schedule of Fixed Shifts
- Log in to COC.
- In the navigation pane on the left, choose Basic Configurations > Shift Schedule Management. On the displayed page, select a scenario and a role, locate a schedule and click Delete in the Operation column.
Figure 1 Deleting an engineer
Global Schedule of Rotating Shifts
- Log in to COC.
- In the navigation pane, choose Basic Configuration > Shift Schedule Management. Select a scheduling scenario and click Clear.
Figure 2 Deleting engineers
- In the Clear drawer, enter the start time and end time, select a scheduling role, and click OK.
Figure 3 Clearing personnel from a schedule
Application-specific Schedule of Fixed Shifts
- Log in to COC.
- In the navigation pane on the left, choose Basic Configurations > Shift Schedule Management. On the displayed page, select a scenario, region, and applications, and click Modify in the Operation column to add or delete engineers.
Figure 4 Modifying a fixed shift
Application-specific Schedule of Rotating Shifts
- Log in to COC.
- In the navigation pane, choose Basic Configuration > Shift Schedule Management. Select a scheduling scenario and click Clear.
Figure 5 Clearing schedules
- In the Clear drawer, select regions and applications, enter the start time and end time, select scheduling roles, and click OK.
Figure 6 Clearing schedules
Parent topic: Overview
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