Cloud Operations Center
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Help Center/
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Change Center/
Implementing and Closing a Change Ticket
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Implementing and Closing a Change Ticket
Scenarios
After a change ticket is approved, implement the change within the specified time window according to the change solution.
Procedure
- Log in to COC.
- In the navigation pane on the left, choose Change Ticket Management > Change Center. On the displayed page, locate a pending ticket and click the ticket title or click Change Start in the Operation column of a change record to view the change details and review the change. If the change solution is associated with a job, < execute the job first. If the change solution is associated with a change guide, implement the change according to the change guide.
Figure 1 Change execution
- After the change is complete, click the step for finishing the change and enter the change result.
Figure 2 Specifying the change result
- After the change result is specified, click Close to close the change ticket.
Figure 3 Closing a change ticket
Parent topic: Change Center
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