Cloud Operations Center
Cloud Operations Center
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FAQs About Resource O&M
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Patch Management FAQs
- What Can I Do If the Patch Baselines Do Not Take Effect?
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- What Can I Do If Exception all mirrors were tried Is Recorded in the Patch Service Ticket Log?
- Why Can't I Select a Node?
- What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired?
- What Can I Do If the lsb_release not found Error Occurs During Patch Operations?
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Patch Management FAQs
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FAQs About Change Ticket Management/
What Are the Differences Between Regular Changes and Emergency Changes?
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What Are the Differences Between Regular Changes and Emergency Changes?
Conceptual Differences
Regular changes are non-emergency changes that can be requested, evaluated, reviewed, sorted, planned, tested, and implemented using regular procedures.
Emergency changes are unplanned changes that are proposed to meet urgent service requirements when the production environment is unavailable, VMs are unavailable, unplanned changes for urgent service requirements, or changes cannot be evaluated and reviewed in time through regular procedures.
Differences in Review
Review is supported for both regular and urgent changes.
Parent topic: FAQs About Change Ticket Management
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