Configuring Approval Settings

Overview

Users can configure the change type, change level, review process, and reviewer.

Creating an Approval Configuration

Step 1: In the navigation pane on the left, choose Change Ticket Management > Change Configurations. Click the Review Configurations tab and click Create Review Configuration in the upper right corner.

Figure 1 Creating a review configuration

Step 2: Configure the approval configuration.

Figure 2 Setting the review configurations

1. Basic Information

One change type and multiple change classes can be selected at a time.

2. Approval Configuration

The approval name is automatically generated.

The approver is determined by the scheduling scenario and scheduling role.

Approval rule: one person through or fully approved

3. Adding Multiple Approval Levels

Note: The scheduling role takes effect only after the approver is configured. If the approver is not specified, the change application cannot be submitted.