O&M Engineer Management Overview

You can centrally O&M engineer personnel on COC using this feature. You can manage users of the current tenant on the O&M Engineer Management page. The basic user data in the O&M Engineer Management page is synchronized from IAM and is used by multiple basic functional modules, such as to-do task creation, scheduled O&M, notification management, and incident center.

• On the personnel management page, you can manually select users you want to edit, delete, and configure subscription information for.
• If you edit the information of an existing user, the system background creates a corresponding subscription mode after you specify a communication method, such as mobile number, email address, WeCom, DingTalk, or Lark.
• On the O&M Engineer Management page, the notification methods in gray indicates that the user does not subscribe to the notification methods or does not confirm the subscriptions. The notification methods in black indicates that the user has subscribed to the notification methods and has confirmed the subscriptions.