O&M Engineer Management Overview

Cloud O&M Center supports unified management of O&M engineers. You can manage users of the current tenant on the O&M Engineer Management page. The basic user data in the O&M Engineer Management page is synchronized from IAM and is used by multiple basic functional modules, such as to-do task creation, scheduled O&M, notification management, and incident center.

• On the O&M Engineer Management page, you can manually add and manage user information.
• If you edit the information of an existing user, the system background creates a corresponding subscription mode after you specify a communication method, such as mobile number, email address, enterprise WeChat, or DingTalk.
• On the O&M Engineer Management page, the notification methods in gray indicates that the user does not subscribe to the notification methods or does not confirm the subscriptions. The notification methods in black indicates that the user has subscribed to the notification methods and has confirmed the subscriptions.