Adding Remarks

Scenarios

When handling an incident, you can add remarks if needed.

Prerequisites

Remarks can be added only after an incident is acknowledged.

Adding Remarks

1. Log in to COC.
2. In the navigation pane, choose Fault Management > Incidents.
3. On the Pending tab page, select the target incident ticket and click its title.
4. Click Add Remark in the upper right corner.
5. Add remarks.
   • Remarks: Enter remarks.

6. Click OK.

   The incident remarks are added.