Modifying Fault Information
Scenarios
Fault information in the war room module records the fault occurrence time, rectification time, impacts, and causes.
You can modify fault information during war room startup, fault demarcation and rectification, and fault rectification.
Modifying Fault Information
- Log in to COC.
- In the navigation pane on the left, choose Fault Management > WarRoom.
- Click the title of the war room you want to modify.
- Click Modify in the upper right corner.
- Set Modify Fault Information.
Table 1 Parameters for modifying fault information Parameter
Description
Region
(Optional) Select a region from the drop-down list. Multiple regions can be selected.
If no region is selected, Default is displayed, indicating that no region is required.
Fault Occurred
Enter the time when the fault occurs.
The default value is the time when the war room is created. The fault occurrence time cannot be later than the war room creation time.
Fault Recovered
(Optional) This parameter is mandatory when the fault has been rectified.
The fault rectification time cannot be earlier than the war room creation time.
Fault Impact
(Optional) This parameter is mandatory when the fault has been rectified.
Enter the fault impact.
The value can contain a maximum of 250 characters.
Fault Cause
(Optional) This parameter is mandatory when the fault has been rectified.
Enter the fault cause.
The value can contain a maximum of 250 characters.
- Click OK.
The fault information is modified.
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