Viewing the Statuses of War Rooms

Scenarios

After a war room is started, you need to view and update the war room status during fault handling. In this way, you can record the time when a fault is rectified and learn about the fault handling progress. A war room can be in the statuses of Start, Demarcate and Rectify the Fault, Confirm Fault Recovery, and Finish.

Viewing the Status of a War Room

1. Log in to COC.
2. In the navigation pane on the left, choose Fault Management > WarRoom.

   You can view war rooms on the displayed page.

3. Click the title of the war room you want to view.
   The war room details page is displayed. You can view the status of the war room in the upper right corner of the page.

   

   • Before the fault is rectified, ensure that the affected application is in the restored state.
   • Before closing a war room, ensure that the fault information of the war room has been entered.