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Help Center/ Cloud Operations Center/ Service Overview/ Constraints and Limitations

Constraints and Limitations

Updated on 2025-01-14 GMT+08:00
NOTE:

Cloud Operations Center (COC) is universally applicable. However, it is not supported in some special areas (such as dedicated domains and HCS Online). If you have any requirements, contact COC service personnel.

When using COC, pay attention to the restrictions listed in Table 1.

Table 1 Restrictions on COC

Functional Module

Object

Restriction

Public

Managing patches, scripts, jobs, or ECSs

A maximum of 200 instances can be selected for a single operation task.

Managing patches, scripts, jobs, or ECSs

The timeout interval for executing a service ticket must be less than or equal to 86,400 seconds (24 hours).

Resource management

Installing OSs supported by UniAgent

Currently, the following Linux OS versions are supported:

  • EulerOS 2.2 (64-bit) for Tenant 20210227
  • EulerOS 2.3 (64-bit)
  • EulerOS 2.5 (64-bit) for Tenant 20210229
  • CentOS 7.2 (64-bit)
  • CentOS 7.3 (64-bit)
  • CentOS 7.4 (64-bit)
  • CentOS 7.5 (64-bit)
  • CentOS 7.6 (64-bit) for Tenant 20200925 (for resource image creation)
  • CentOS 7.6 (64-bit) for Tenant 20210227
  • CentOS 7.6 (64-bit) for Tenant 20210525

UniAgent client

If the CPU usage is greater than 10% or the memory is greater than 200 MB, the UniAgent client automatically restarts.

Installing a UniAgent

A maximum of 100 UniAgent hosts can be installed at a time.

Application management

Application

An application must be within 5 layers.

Patch management

Patch baseline

A tenant can create a maximum of 50 (public baselines excluded) patch baselines.

Script management

Script content

The content of a user-defined script cannot exceed 4096 bytes.

Job management

Global parameters

The number of global parameters of a user-defined job cannot exceed 30.

Warrooms

WarRoom initiation rules

A maximum of 50 WarRoom initiation rule can be created by a tenant.

Forwarding rules

Forwarding rules

A tenant can create a maximum of 50 incident forwarding rules.

Integration management

Data records

COC retains only the latest 10 records of integrated data source.

Personnel management

Number of engineers

The number of personnel created by a tenant cannot exceed 50.

Schedule management

Roles

A maximum of 10 roles are allowed in a single shift scheduling scenario.

Account management

Resource types

Type of resources that can be managed:

Elastic Cloud Server (ECS)

Currently, account hosting (account import) is supported for the following types of resources:

Elastic Cloud Server (ECS), Distributed Cache Service (DCS), Relational Database Service (RDS), and Distributed Message Service (DMS)

Account baselines

The number of baseline accounts is less than or equal to 30, and the number of components associated with the accounts is less than or equal to 100.

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