Viewing a Patch Service Ticket

Scenarios

After a patch scanning or repair task is executed, a patch service ticket record is generated to record the patch execution result. To monitor and record the execution objects and results of a patch scan and repair task, you can use the patch service ticket function.

Viewing the Execution Records of a Patch Service Ticket

1. Log in to COC.
2. In the navigation pane, choose Task Management > Execution Records.
3. Click the Patch Tickets tab.
4. Click a patch ID.
5. Perform the following operations based on the service ticket status:
   • Abnormal: Click Forcibly End in the upper right corner to end the service ticket.
   • Executing: Click Pause or Forcibly End in the upper right corner to pause or terminate the service ticket.
   • Paused: Click Continue or Forcibly End in the upper right corner to continue or terminate the service ticket.
   • Completed: Click Compliance Report in the upper right corner to view the patch service ticket result.