Cloud Operations Center
Cloud Operations Center
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User Guide
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Application and Resource Management
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Application Management
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FAQs About Resource O&M
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Patch Management FAQs
- What Can I Do If the Patch Baselines Do Not Take Effect?
- What Are the Differences Between the Installation Rule Baselines And User-defined Baselines?
- What Can I Do If Exception all mirrors were tried Is Recorded in the Patch Service Ticket Log?
- Why Can't I Select a Node?
- What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired?
- What Can I Do If the lsb_release not found Error Occurs During Patch Operations?
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Patch Management FAQs
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- Change History
- General Reference
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Help Center/
Cloud Operations Center/
User Guide/
Faults/
Issue Management/
Handling an Issue Ticket/
Issues to Be Implemented on the Live Network
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Issues to Be Implemented on the Live Network
Scenarios
To solve this issue, change implementation is required.
Prerequisites
On the Positioning solution page, if you select Need for Whether the live network needs to be changed. The issue ticket enters the To be implemented on the live network status.
Procedure
- Log in to COC.
- In the navigation pane on the left, choose Fault Management > Issues. On the displayed page, click Pending.
- Click the issue ticket name to go to the issue details page. Click Live network implementation in the upper right corner. The involved regions are displayed. Click Associate Change Order to associate the change tickets and obtain the change result. If some regions do not involve changes, click No change required in the Operation column.
- When you complete the change information, click Implementation completed. The issue enters the To be verified status.
Figure 1 Associating an issue with a change ticket
Parent topic: Handling an Issue Ticket
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