Updated on 2024-04-19 GMT+08:00

Converting an Alarm to an Incident

  1. Log in to COC.
  2. In the navigation pane, choose Incident Management > Alarms. On the displayed Alarms tab page, click the Unhandled Alarms tab to view the existing alarms.
  3. Select the target alarms and click Convert to Incident.

    Only alarms in the same region can be converted to incidents in batches.

  4. Enter the incident information and click OK.

    Figure 1 Converting an alarm to an incident

    For details about the incident parameters, see Creating an Incident.