Billing

This section describes the billing of COC, including its billing modes and policies.

COC may interconnect with other cloud services to provide you with value-added services such as notifications. These value-added services may incur extra fees, which are settled by those services separately.

COC is now in the open beta test (OBT) phase and was charged from July, 2024 (basic functions are still available for free). For further details and billing policies, see Billing Modes and Billing Policies.

Billing Modes

COC offers a yearly/monthly billing mode.

Yearly/Monthly billing is a prepaid mode, in which you pay for the service before using it. Your bill is settled based on the subscription period. The longer the subscription term, the higher the discount.

Billing Policies

Currently, COC offers three yearly/monthly packages: basic, professional, and enterprise. These editions differ in their functions and free instance quotas.
- The basic edition offers a free quota of 10,000 instances. If you require over 10,000 resource instances in a particular scenario, you can submit a service ticket to expand your quota. The basic edition focuses on automatic O&M capabilities, such as resource application management, batch resource operations, and script job execution.
- The professional edition offers a free quota of one instance. This edition focuses on predictable fault recovery capabilities. In addition to all the functions included in the basic edition, it also provides functions like change management, fault management, and drill tasks.
- The enterprise edition offers a free quota of one instance. Powered by AI and based on a rich repository of experience, the enterprise edition provides the following O&M capabilities besides those available in the professional edition: intelligent analysis and optimization, and resilience management.
You can purchase a quota of a specified number of resource instances, only including ECS, CCE, BMS, and HECS L instances, and configure the instances as maintainable to perform O&M operations on them. Other resources are available for free.
The final fee depends on the selected edition (basic, professional, or enterprise), instance quota purchased, and the required duration. Amount payable in an order = Edition price x Instance quota purchased x Subscription duration

**Table 1** Version functions
Level-1 Menu	Function	Basic Edition	Professional Edition	Enterprise Edition	Remarks
Overview	Delivers functions like O&M overview data, resource health information, resource monitoring data, application monitoring data, security overview, and the to-do task creation button.	√	√	√	/
Overview	Provides the O&M situation awareness feature, which allows you to obtain the O&M overview, change management, fault management, and monitoring alarm data.		√	√	/
Overview	Provides the O&M situation awareness feature, which allows you to obtain SLOs and check the PRR dashboard.			√	/
Quick O&M	Enables quick deployment and routine O&M of features like text-to-video and AI content creation.	√	√	√	/
Resource management	Enables you to synchronize resources, install UniAgent, create applications, and associate some resources with other resources.	√	√	√	/
Resource management	Enables you to manage resources across multiple clouds.		√	√	/
Resource O&M	Consists of the automated O&M and batch resource operation modules. Automated O&M includes the following features: patch management, script management, job management, scheduled O&M, and the parameter center, excluding parameter encryption and account management. Batch resource O&M can be used for resources like ECSs, RDS DB instances, and Flexus instances.	√	√	√	In the basic edition, when using the automated O&M feature, you can create a maximum of 200 user-defined scripts, user-defined jobs, and scheduled O&M tasks, respectively. Some public scripts and jobs are available only in the professional and enterprise editions, and you can identify them by tag.
Resource O&M	Provides the parameter center feature. You can encrypt parameter values using this feature as required.		√	√	/
Fault management	Diagnosis tools	√	√	√	/
Fault management	Consists of the following feature modules: alarm management, incident management, issue management, WarRoom request management, incident forwarding rule management, data source integration, and full-link fault diagnosis.		√	√	/
Fault management	Enables you to manage improvement tickets for faults.			√	/
Resilience center	Provides contingency plans and drill tasks for fault handling.		√	√	/
Resilience center	Provides failure modes, drill process monitoring, drill reports, and PRR management.			√	/
Task management	Provides execution records and the to-do center.	√	√	√	/
Change management	Consists of the change center and change configuration features.		√	√	/
Change management	Enables change risk control.			√	/
Basic configurations	Enables personnel management and schedule management.	√	√	√	/
Basic configurations	Enables you to manage notifications, mobile applications, and Service License Agreements (SLAs).		√	√	/
Basic configurations	SLO management			√	/

Arrears

Yearly/Monthly

This is a pre-paid billing mode, so you can continue using your yearly/monthly COC package even if your account is in arrears.

Avoiding and Handling Arrears

Make sure you have a valid payment method configured as soon as possible after your account is in arrears. For details, see Topping Up an Account (Prepaid Direct Customers).

If a COC instance quota package is no longer used, you can unbind it from corresponding resource instances, delete it, or unsubscribe from it to avoid further fee deductions.

To help make sure your account never falls into arrears, you can configure the Balance Alert on the Overview page of the Billing Center. Then, anytime an expenditure quota drops below the threshold you specify, Huawei Cloud automatically notifies you by SMS or email.

If your account is in arrears, address the issue in a timely manner.

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