Forwarding rules

Prerequisites

Before configuring a forwarding rule, ensure that the monitoring source for which the forwarding rule is configured has been connected to Integration Management.

Scenarios

Manage forwarding rules. You can customize rules for incidents and alarms based on forwarding rules.

Procedure for Adding a Forwarding Rule

1. Log in to COC.
2. In the navigation pane on the left, choose Incident Management > Incident Forwarding Rules. The configuration page is displayed.
3. In the upper part of the list, click Create Incident Forwarding Rule.
   Figure 1 Creating an incident forwarding rule
   

   If the information in the two forwarding rules is similar, click Copy in the Operation column to quickly create a forwarding rule.

4. Enter basic information such as the rule name and application name as prompted.
   Figure 2 Entering basic information
   

5. In the Trigger Criteria area, select the Trigger Type, select the Data Source for triggering the rule, configure the Triggering Conditions, and select the Incident Level.
   Figure 3 Entering a trigger criteria
   

   The key in the trigger conditions is described as follows:

   Parameter	Description	CES Alarm Field	AOM Alarm Field
   alarmId	Alarm ID	alarm_id	id
   alarmName	Alarm name	alarm_name	event_name in metadata
   alarmLevel	Specifies the alarm severity, which can be Critical, Major, Minor, or Suggestion.	AlarmLevel	event_severity
   time	Time when an alarm is generated	time	starts_at
   nameSpace	Specifies the service namespace.	namespace	namespace
   region	Region	Region in template_variable	Regions can be distinguished by calling domain name.
   application	Application name	/	/
   resourceName	Resource name	ResourceName in template_variable	resource_id in metadata
   resourceId	Resource ID	ResourceId in template_variable	/
   alarmDesc	Alarm description	AlarmDesc in template_variable	/
   URL	Original alarm URL	Link in template_variable	/
   alarmStatus	Alarm status. The value can be alarm or ok.	alarm_status	/
   alarmSource	Alarm source name. For example, if an alarm is reported from CES, the value of this field is CES.	/	/
   additional	Additional alarm information. The format is additional.xxx.	Except the preceding parameters, other parameters are contained in this parameter and are represented by additional.xxx. For more information about CES fields, click here	Except the preceding parameters, other parameters are contained in this parameter and are represented by additional.xxx. For more information about AOM fields, click here.

6. In the Contingency Plan area, select the scripts or jobs associated with the forwarding rule. For details about how to add a script or job, see Automated O&M.
   Figure 4 Entering the contingency plan.
   

7. In the Assignment Details area, select the object and click Submit.
   Figure 5 Filling the assignment rule
   

Procedure for Editing, Enabling, Disabling, and Deleting a Forwarding Rule

1. Log in to the management console.
2. Click in the upper left corner and select a region and project.
3. Click , search for Cloud Operations Center, and click .
4. In the navigation pane on the left, choose Incident Management > Incident Forwarding Rules. The configuration page is displayed.
5. On the list page, click More > Modify or Delete in the Operation column to modify or delete a rule, click Enable or Disable in the Operation column to enable or disable a forwarding rule. After a forwarding rule is disabled, no incidents or alarms will be triggered.