- Service Overview
- Getting Started
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User Guide
- COC Enablement and Permissions Granting
- Overview
-
Application and Resource Management
- Resource Management
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Application Management
- Creating an Application
- Modifying an Application
- Deleting an Application
- Editing an Application Topology
- Creating a Component
- Modifying a Component
- Deleted a Component
- Creating a Group
- Modifying a Group
- Deleting a Group
- Manually Associating Resources with a Group
- Intelligently Associating Resources with a Group
- Transferring Resources
- Disassociating a Resource from an Application Group
- Viewing Resource Details
- Viewing Capacity Rankings
- Multi-cloud Configurations
- Cross-Account Resources
- Resource O&M
- Automated O&M
- Faults
- Change Management
- Resilience Center
- Task Management
- Basic Configurations
- Viewing Logs
- Best Practices
- API Reference
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FAQs
- Product Consulting
- Resource Management FAQs
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FAQs About Resource O&M
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Patch Management FAQs
- What Can I Do If the Patch Baselines Do Not Take Effect?
- What Are the Differences Between the Installation Rule Baselines And User-defined Baselines?
- What Can I Do If Exception all mirrors were tried Is Recorded in the Patch Service Ticket Log?
- Why Can't I Select a Node?
- What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired?
- What Can I Do If the lsb_release not found Error Occurs During Patch Operations?
- Automation FAQs
- Batch Operation FAQs
- FAQs About Parameter Management
- Resource O&M Permissions and Supported Actions
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Patch Management FAQs
- FAQs About Fault Management
- FAQs About Change Ticket Management
- Resilience Center FAQs
- Change History
- General Reference
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Incidents
After an incident is created, it is in the unaccepted state. You can forward, reject, or accept the incident.
After an incident ticket is rejected, it becomes the rejected state. The creator can close the incident or update the incident information and submit it again.
After being accepted, an incident ticket is in the accepted state. You can perform operations such as incident handling, upgrade and downgrade, add remarks, and war room startup.
After an incident ticket is processed, it becomes the resolved and to be verified state. You can perform the verification operation. If the verification is successful, the incident ticket becomes the completed state. If the verification fails, the incident ticket becomes the accepted state again.
For details about how to add the incident-level suspension function, see Reviewing an Incident.
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