Cloud Operations Center
Cloud Operations Center
- Service Overview
- Getting Started
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User Guide
- COC Enablement and Permissions Granting
- Overview
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Application and Resource Management
- Resource Management
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Application Management
- Creating an Application
- Modifying an Application
- Deleting an Application
- Editing an Application Topology
- Creating a Component
- Modifying a Component
- Deleted a Component
- Creating a Group
- Modifying a Group
- Deleting a Group
- Manually Associating Resources with a Group
- Intelligently Associating Resources with a Group
- Transferring Resources
- Disassociating a Resource from an Application Group
- Viewing Resource Details
- Viewing Capacity Rankings
- Multi-cloud Configurations
- Cross-Account Resources
- Resource O&M
- Automated O&M
- Faults
- Change Management
- Resilience Center
- Task Management
- Basic Configurations
- Viewing Logs
- Best Practices
- API Reference
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FAQs
- Product Consulting
- Resource Management FAQs
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FAQs About Resource O&M
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Patch Management FAQs
- What Can I Do If the Patch Baselines Do Not Take Effect?
- What Are the Differences Between the Installation Rule Baselines And User-defined Baselines?
- What Can I Do If Exception all mirrors were tried Is Recorded in the Patch Service Ticket Log?
- Why Can't I Select a Node?
- What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired?
- What Can I Do If the lsb_release not found Error Occurs During Patch Operations?
- Automation FAQs
- Batch Operation FAQs
- FAQs About Parameter Management
- Resource O&M Permissions and Supported Actions
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Patch Management FAQs
- FAQs About Fault Management
- FAQs About Change Ticket Management
- Resilience Center FAQs
- Change History
- General Reference
On this page
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Common SLA
Querying Common SLA
- Log in to COC.
- In the navigation pane on the left, choose Basic Configurations > SLA Management.
- Click the Public SLAs tab.
Figure 1 Viewing the SLA list
- Click the search box. The search criteria list is displayed. Select search criteria, enter values, and press Enter to search for data. You can click the refresh icon next to the search box to refresh the data and configure the fields to be displayed in the list.
Figure 2 Searching for a public SLA template
- Click an SLA name in the list to go to the SLA details page.
Figure 3 Viewing public SLA details
NOTE:
All users can view the preset common SLA.
Enabling or Disabling Common SLAs
- Log in to COC.
- In the navigation pane on the left, choose Basic Configurations > SLA Management. Click the Public SLAs tab.
- Locate an SLA record, click Enable or Disable in the Operation column on the right. In the displayed dialog box, click OK.
Figure 4 Enabling or Disabling a public SLA
Parent topic: SLA Management
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