Updated on 2025-08-08 GMT+08:00

Managing Public SLAs

Scenarios

Public SLAs are preset by the system and can be used out of the box. By default, public SLAs are disabled. You can enable or disable public SLAs based on service requirements.

Enabling or Disabling Public SLAs

  1. Log in to COC.
  2. In the navigation pane, choose Basic Configurations > SLA Management.
  3. Click the Public SLAs tab.
  4. Locate the public SLA you want to enable or disable and click Enable or Disable in the Operation column.
  5. Click OK.

    The public SLA is enabled or disabled.