- Service Overview
- Getting Started
-
User Guide
- COC Enablement and Permissions Granting
- Overview
-
Application and Resource Management
- Resource Management
-
Application Management
- Creating an Application
- Modifying an Application
- Deleting an Application
- Editing an Application Topology
- Creating a Component
- Modifying a Component
- Deleted a Component
- Creating a Group
- Modifying a Group
- Deleting a Group
- Manually Associating Resources with a Group
- Intelligently Associating Resources with a Group
- Transferring Resources
- Disassociating a Resource from an Application Group
- Viewing Resource Details
- Viewing Capacity Rankings
- Multi-cloud Configurations
- Cross-Account Resources
- Resource O&M
- Automated O&M
- Faults
- Change Management
- Resilience Center
- Task Management
- Basic Configurations
- Viewing Logs
- Best Practices
- API Reference
-
FAQs
- Product Consulting
- Resource Management FAQs
-
FAQs About Resource O&M
-
Patch Management FAQs
- What Can I Do If the Patch Baselines Do Not Take Effect?
- What Are the Differences Between the Installation Rule Baselines And User-defined Baselines?
- What Can I Do If Exception all mirrors were tried Is Recorded in the Patch Service Ticket Log?
- Why Can't I Select a Node?
- What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired?
- What Can I Do If the lsb_release not found Error Occurs During Patch Operations?
- Automation FAQs
- Batch Operation FAQs
- FAQs About Parameter Management
- Resource O&M Permissions and Supported Actions
-
Patch Management FAQs
- FAQs About Fault Management
- FAQs About Change Ticket Management
- Resilience Center FAQs
- Change History
- General Reference
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PRR Management
Initiating PRR
- Log in to COC.
- In the navigation pane on the left, choose Resilience Center > PRR review to view the PRR list.
Figure 1 PRR list
- Click Initiate PRR. On the Initiate PRR page, enter basic PRR information.
Figure 2 Initiating PRR - Specifying PRR basic information
Table 1 Basic parameters for initiating PRR Parameter
Description
PRR Name
Name of the PRR
PRR Description
Description of the PRR
Application
Name of the application to which the PRR belongs
Owner
Owner of the application to which the PRR belongs
Application Description
Introduction to the application to which the PRR belongs
Application Category
Category of the application to which the PRR belongs
Review Phase
Review phase of the PRR
Expected Completion
Expected time when the PRR completes
- Select a PRR template. The check items required in the review phase of the template will be displayed. Specify the check items for the PRR.
Figure 3 Initiating PRR - Specifying PRR check items
Table 2 Parameters of check items Parameter
Description
Self-Check Result
Self-check results of check items. (If an A-level check item fails, the self-check cannot be initiated.) The self-check results are automatically displayed in automatic evaluation mode.
Violated Item
Item that does not pass the check. When automatic evaluation is enabled, you can view the details about the violated item.
Conference Initiator
Initiator of the PRR conference
Participant
Participant of the PRR conference
Minutes Recorded By
Minutes maker of the PRR conference
- Click Add self-check materials to upload self-check materials.
- Click OK.
Figure 4 PRR initiated
Viewing PRR Details
- Log in to COC.
- In the navigation pane on the left, choose Resilience Center > PRR review to view the PRR list.
Figure 5 PRR list
- In the PRR Name column, click a PRR name.
Figure 6 PRR details
Recording Review Minutes
- Log in to COC.
- In the navigation pane on the left, choose Resilience Center > PRR review. On the displayed page, click the To be recorded PRR tab.
Figure 7 To be recorded PRR
- Locate the target PRR record, and click Input in the Operation column. On the displayed PRR details page, click Input Review Conclusion to enter the review minutes.
Figure 8 PRR details - inputting review conclusion
- Enter review conclusion.
Figure 9 Entering review conclusion
- Locate the target check item, and click Create Improvement Task in the Improvement Tickets column. On the displayed page, specify the information about the improvement ticket and click OK.
Figure 10 Entering review minutes - creating an improvement ticket
Table 3 Improvement ticket parameters Parameter
Description
Improvement Task
Improvement ticket name
Application
Application the improvement ticket belongs to
Type
Type of the improvement ticket
Improvement Owner
Owner of the improvement ticket
Improvement acceptor
Acceptor of the improvement item
Expected Completion
Expected time when the improvement ticket ends
Symptom
Issue symptoms
Improvement Ticket Closure Criteria
Criteria for the closure of the improvement ticket
- Click Add Meeting Minutes to add meeting minutes for the PRR conference.
- Click OK.
Figure 11 Review minutes recorded
Recording the Review Conclusion
- Log in to COC.
- In the navigation pane on the left, choose Resilience Center > PRR review. On the displayed page, click the To be reviewed PRR tab.
Figure 12 To be reviewed PRR
- Locate the target PRR record, and click Review in the Operation column. On the displayed page, you can view the review progress of the current PRR, and enter the review conclusion.
Figure 13 Recording the review conclusion
- Click OK.
Figure 14 Review conclusion recorded
Continuing to Initiate PRR
- Log in to COC.
- In the navigation pane on the left, choose Resilience Center > PRR review to view the PRR list.
Figure 15 PRR list
- Locate the target PRR record, click Continue in the Operation column to initiate the review of the next phase. (The review of the next phase can be initiated only after the review of the previous phase is passed.)
Figure 16 Continuing to initiate PRR
Canceling the PRR
- Log in to COC.
- In the navigation pane on the left, choose Resilience Center > PRR review to view the PRR list.
Figure 17 PRR list
- Locate the target PRR record, and click Cancel in the Operation column.
Figure 18 Canceling the PRR
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