Managing PRRs

Scenarios

You can manage the process from project initiation to product rollout through a PRR. A PRR is based on the PRR template. The PRR management list displays the basic information about all PRRs. You can view the review progress details and improvement items.

Initiating a PRR

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > PRRs.
3. On the PRR List tab page, click Initiate PRR.
4. Configure the basic information.

   Table 1 Basic information parameters

   Parameter	Description
   PRR Name	Name of a PRR template.
   PRR Description	Enter the detailed description of the PRR.
   Application	Select the application to which the PRR belongs from the drop-down list.
   Owner	The preset value is the current user and cannot be changed. Owner of the application to which the PRR belongs
   Application Description	Enter the detailed description of the application to which the PRR belongs.
   Application Category	The options are Core application and Non-core application. Application category to which the PRR belongs. The application category corresponds to different PRR templates.
   Template	Select a PRR template from the drop-down list.
   Review Phase	Select the review phase for which the PRR needs to be initiated. Multiple review phases can be selected.
   Expected Completion	Set the expected PRR completion time.

5. Set PRR Check Items.
   Based on the PRR template selected in the basic information, the check items required for the self-check before the review of the template will be displayed. Fill in the check items for PRR and modify the self-check result as required.

   Table 2 PRR check item parameters

   Parameter	Description
   Self-Check Result	The options are Passed and Not passed. Select self-check results of check items. (If an A-level check item fails, the self-check cannot be initiated.) The self-check results are automatically displayed in automatic evaluation mode.
   Violated Item	Enter details about the non-compliant items. If a check item fails, the information about the item that does not meet the requirements is displayed. If you select the automatic evaluation method, you can view details about the items that do not meet the requirements.
   Conference Initiator	The preset value is the current user and cannot be changed. Initiator of the PRR conference.
   Participant	Select participants of the PRR from the drop-down list. Multiple participants can be selected.
   Minutes Recorded By	Select the meeting minutes taker of the PRR meeting from the drop-down list.
   Add self-check materials	Click Add self-check material to upload self-check documents before review. A maximum of one file can be uploaded. The file type can be .docx, .pdf, or .pptx. The size of the file you want to upload cannot exceed 10 MB.

6. Click OK.

   The PRR is initiated. After the PRR is initiated, the PRR status changes to To be input. After the PRR, the meeting minutes recorder records the PRR conclusion. For details, see Inputting the PRR Conclusion.

Viewing PRR Details

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > PRRs.
3. On the PRR List tab page, locate the PRR you want to view, and click the PRR name.

   Go to the PRR details page and view the PRR details.

Downloading PRR Details in PDF

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > PRRs.
3. On the PRR List tab page, locate the PRR you want to view, and click its name.

   On the PRR details page, the PRR report can be downloaded in the upper right corner.

Inputting the PRR Conclusion

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > PRRs.
3. On the PRR List tab page, locate the PRR you want to input, and click Input in the Operation column.
4. Click Input PRR Conclusion.
5. Set parameters for inputting the PRR conclusion.

   Table 3 Parameters for imputing the PRR conclusion

   Parameter	Description
   Review Result	The options are Passed and Not passed. Select the self-check result of the check item. If the check item whose necessity is A fails, the review result is failed.
   Violated Item in Review	Enter details about the items that do not meet the review requirements. If a check item fails, the information about the item that does not meet the requirements is displayed.
   Improvement Service Ticket	Click Create Improvement Item to create an improvement ticket for the check items to be improved. For details about the parameters, see Table 4.
   Add Meeting Minutes	Click Add Meeting Minutes to upload PRR conclusion documents. A maximum of one file can be uploaded. The file type can be .docx, .pdf, or .pptx. The size of the file you want to upload cannot exceed 10 MB.

   Table 4 Parameters for creating an improvement ticket

   Parameter	Description
   Improvement Task	Name of an improvement ticket.
   Application	Select an application for which the improvement is performed from the drop-down list.
   Type	Select an improvement type from the drop-down list.
   Improvement Owner	Select an owner from the drop-down list.
   Improvement Acceptor	Select an acceptance user from the drop-down list.
   Expected Completion	Enter the expected completion time. You can select a day. The time cannot be earlier than the current day.
   Symptom	Enter the incident-related problem symptom. The value can contain a maximum of 1,000 characters.
   Improvement Ticket Closure Criteria	Enter the improvement closure criteria. The value can contain a maximum of 1,000 characters.

6. Click OK.

   Enter the PRR conclusion. If any check item whose Necessity is A fails, the overall review result will be Failed. In this case, you need to perform the review again until the review is passed. Then, you can review the conclusion.

Reviewing PRR Conclusions

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > PRRs.
3. On the PRR List tab page, locate the PRR you want to review and click Review in the Operation column.
4. Set the review conclusion.
   • Review Result: The options are Passed and Not passed.
   • Description: Enter the review comment only when the review comment is Not passed.

5. Click OK.

   Review the PRR conclusion.

Continuing a PRR

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > PRRs.
3. On the PRR List tab page, locate the PRR task you want to continue and click Continue in the Operation column.

   You can continue to start the PRR of the next phase only after the PRR of the current phase is approved.

   The parameter information is basically the same as that of initiating a PRR review. For details, see Initiating a PRR.

4. Click OK.

   Complete the review and continue.

Canceling a PRR

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > PRRs.
3. On the PRR List tab page, locate the PRR task you want to cancel and click Cancel in the Operation column.
4. Click OK.

   The review is canceled.