Help Center/ Meeting/ Huawei Cloud Meeting and Third-Party Terminal Interconnection Guide/ Terminal Connection Examples and FAQs/ FAQs/ Abnormal Disconnection from a Meeting

Updated on 2024-02-22 GMT+08:00

View PDF

Abnormal Disconnection from a Meeting

Possible causes and solutions:

If the third-party meeting terminal is disconnected from a meeting due to network disconnection, power outage, or misoperations, check the network connection, power supply, and operations of the terminal.
If a third-party meeting terminal does not complete SIP registration due to a network issue and is disconnected from a meeting when no streams are transmitted:
- Check the network connection, register with Huawei Cloud Meeting again, and join the meeting.
- Optimize the network, for example, cancel throttling for the IP address of the terminal or increase the bandwidth.

Parent topic: FAQs

Previous topic: Registration Failure

Next topic: Black Screen

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.