Help Center> Meeting> FAQs> Hard Terminal Service Faults> What Can I Do When the System Displays a Message Indicating that a TE40 Is Offline?
Updated on 2022-11-28 GMT+08:00

What Can I Do When the System Displays a Message Indicating that a TE40 Is Offline?

  • Check whether the network connection is normal.
  • Check whether the hard terminal is activated. If the hard terminal is not activated, activate it by following the instructions provided in Managing Hard Terminals.
  • Check the system status of the hard terminal. In normal cases, the ACS is connected and the SIP server is registered with Huawei Cloud. For details about how to check the system status, see I Have Configured My TE Terminal, but It Cannot Join Meetings. Why?

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