- Product Bulletin
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Service Overview
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Consulting and Planning
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- Database Consultancy Service
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Deterministic Operations Planning and Design
- Statement of Work (SOW)
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FAQs
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About the Service
- What is deterministic operations planning and design service?
- What services does the deterministic operations planning and design service provide?
- What are the service content and application scenarios?
- What are the advantages of the deterministic operations planning and design service?
- How long is the validity period of a deterministic operations planning and design service order?
- Can I use this service from regions off Huawei Cloud?
- How do I contact Huawei Cloud to learn more about this service?
- How long will I get a reply in a remote consultation?
- About Service Purchase
- About Service Delivery
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About the Service
- Billing
- GaussDB(DWS) Consulting and Planning Service
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Cloudification and Implementation
- Cloud Migration Service
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Database Migration Service
- Statement of Work (SOW)
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FAQs
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Service Consultation
- What Is Database Migration Service?
- What Services Items Are Included in Database Migration Service?
- What Are the Service Content and Scenarios?
- What Are the Advantages of the Service?
- How Long Is My Order Valid For?
- Can I Use the Service from Sites off Huawei Cloud?
- How Do I Contact Huawei Cloud to Learn More About the Service?
- How Long Will I Get Responded to in a Remote Consulting Service?
- Service Purchase
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Service Delivery
- Can the Service Be Delivered on Site?
- How Long Does It Take for Service Delivery After the Order Is Placed?
- What Are the Working Days?
- What Are the Final Deliverables from the Service?
- Is the Service Available Outside China?
- How Do I Use Database Migration Service?
- Is the Service Refundable During Its Delivery?
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Service Consultation
- Billing
- Data Element Integration and Implementation
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Landing Zone Design and Implementation
- Statement of Work (SOW)
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FAQs
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About the Service
- What Is Landing Zone Design and Implementation?
- What Services Does Landing Zone Design and Implementation Provide?
- What Are the Service Contents and Scenarios of Landing Zone Design and Implementation?
- What Are the Advantages of Landing Zone Design and Implementation?
- How Long Is the Validity Period of a Landing Zone Service Order?
- Can I Use This Service for Sites Not on Huawei Cloud?
- How Can I Learn More About This Service?
- How Long Will I Get Responses in a Remote Consulting?
- About Service Purchase
- About Service Delivery
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About the Service
- Billing
- Cloud Backup and Disaster Recovery Delivery Service
- Data Cloudification Design and Implementation Service
- GaussDB(DWS) Cloud Migration and Implementation Service
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O&M and Management
- Huawei Cloud O&M Service
- Deterministic SRE Support Services
- aPaaS Deterministic O&M
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DevSecOps O&M
- Statement of Work (SOW)
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FAQs
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About the Service
- What Is Huawei Cloud DevSecOps O&M Management Service?
- What Services Can Huawei Cloud DevSecOps O&M Management Service Provide?
- What Are the Service Contents and Scenarios of Huawei Cloud DevSecOps O&M Management Service?
- What Are the Advantages of Huawei Cloud DevSecOps O&M Management Service?
- Can I Use the Service from Sites off Huawei Cloud?
- How Can I Learn More About This Service?
- About Service Purchase
- About Service Delivery
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About the Service
- Billing
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CDN O&M Service
- Statement of Work (SOW)
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FAQs
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About the Service
- What is Huawei Cloud CDN O&M Service?
- What are the subservices of Huawei Cloud CDN O&M Service?
- What are the service content and scenarios of Huawei Cloud CDN O&M Service?
- What are the advantages of Huawei Cloud CDN O&M Service?
- Can I use this service off Huawei Cloud?
- What is the validity period of Huawei Cloud CDN O&M Service?
- Is the professional service a must-have for all customers of Huawei Cloud CDN?
- Can customers of Huawei Cloud (International) purchase Huawei Cloud CDN O&M Service?
- How can I learn more about this service?
- About Service Purchase
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About Service Delivery
- Can this service be delivered onsite?
- How long will it take to deliver the service after I place an order?
- What are the working hours?
- What are the final deliverables of Huawei Cloud CDN O&M Service?
- Is this service available outside the Chinese mainland?
- How do I use Huawei Cloud CDN O&M Service?
- Can I apply for a refund when Huawei Cloud CDN O&M Service is being delivered?
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About the Service
- Billing
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IoT O&M and Management Service
- Statement of Work (SOW)
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FAQs
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About the Service
- What Is IoT O&M and Management Service?
- What services can IoT O&M and Management Service provide?
- Service Content and Scenario
- What are the advantages of the IoT O&M and Management Service?
- How Long Is the Validity Period of the IoT O&M and Management Service?
- Can I Provide Services for Sites Outside HUAWEI CLOUD?
- How do I conduct service consultation?
- How long can I reply to the remote service consultation?
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About Service Purchase
- How do I place an order for services?
- Whether the number of times the service is purchased and used is limited.
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About Service Delivery
- Is on-site service available?
- How long can the service be completed after the order is placed?
- Service hours of the staff?
- What are the final deliverables obtained by using the IoT O&M and Management Service?
- Is the service available to users outside China?
- How Do I Use the IoT O&M and Management Service?
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About the Service
- Billing
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Deterministic Database Management Service
- Statement of Work (SOW)
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FAQs
- Service Consulting
- Service Purchase
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Service Delivery
- Can this service be delivered onsite?
- What are the working hours?
- How long will it take to deliver the service after I place an order?
- Is this service available outside the Chinese mainland?
- Can I apply for refund during delivery?
- What are the final deliverables of the Deterministic Database Management Service?
- Billing
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Optimization and Improvement
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Database Development Support Service
- Statement of Work (SOW)
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FAQs
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About the Service
- What Is Database Development Support Service?
- What Services Items Are Included?
- What Are the Service Content and Scenarios?
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- How Long Is My Order Valid For?
- Can I Use the Service from Sites off Huawei Cloud?
- How Do I Contact Huawei Cloud to Learn More About the Service?
- How Long Will I Get Responses in a Remote Consulting?
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About Service Purchase
- How Do I Place an Order?
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- How Is Database Development Support Service Billed?
- Can I Change or Unsubscribe from this Service?
- Is the Service Refundable?
- About Service Delivery
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About the Service
- Billing
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Big Data Optimization and Improvement Service
- Statement of Work (SOW)
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FAQs
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Service Consultation
- What is the big data optimization and improvement service?
- What functions does the big data optimization and improvement service provide?
- What are the service content and scenarios?
- What are the advantages of the big data optimization and improvement service?
- What is the validity period of the Big Data Optimization and Improvement Service?
- Can I use this service from sites off Huawei Cloud?
- Service Purchase
- Service Delivery
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Service Consultation
- Billing
- Cloud Storage Optimization Service
- Storage Security Optimization Service
- GaussDB(DWS) Optimization and Support Service
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Database Development Support Service
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Consulting and Planning
- User Guide
- General Reference
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Cloud Migration Service
Overview
Cloud Migration Service provides custom migration solutions based on your workloads to be migrated. Then, Huawei Cloud will conduct the migration for you.
This document can be used as a reference for customer contracts and specifies the application scope, responsibilities of both contract parties, and project completion standards. If a conflict arises between this document and customer contracts, the latter shall take precedence.
Service Scope
This service can be used to:
- Provide cloud deployment suggestions, design solutions to migrate servers, databases, and data, and conduct the migration based on the clarified applications and data to be migrated.
- Provide infrastructure assurance during the migration.
This service cannot be used to:
- Design or refactor your applications and databases.
- Install or deploy your applications and databases.
- Design infrastructure or set up and environments for the cloud platform.
- Configure communication components required by migration.
- Migrate applications, databases, or data that is beyond the project scope.
Service Content
Content |
Description |
---|---|
Migration solution design |
Evaluate service systems, databases, and stored data; provide migration solutions, including network planning on the cloud, basic environment deployment, application server migration, database migration, and data migration; and help you design service switchover solutions. |
Networking deployment |
Provide private lines, Virtual Private Networks (VPNs), Virtual Private Clouds (VPCs), security groups, and access control lists (ACLs) required by your services networking communication. |
Infrastructure deployment |
Provide infrastructure, such as ECS and RDS instances you have purchased or requested. |
Server migration |
Migrate servers to Huawei Cloud. |
Database migration |
Migrate full and incremental data in your databases to Huawei Cloud. |
Storage data migration |
Migrate on-premises full and incremental data to Huawei Cloud and verify the migration result. |
Stress testing |
For web-based applications, perform high-concurrency stress testing through concurrent website logins, information queries, and other operations.Provide metric values such as the number of concurrent requests, operation success rate, response delay, and TPS, and offer suggestions to address bottlenecks. |
Service switchover assurance |
Ensure stable infrastructure so that the services migrated to Huawei Cloud run properly. |
Service Process
Kickoff meeting -> Project survey -> Planning and design -> Migration -> Project acceptance
Responsibility Division
The following table describes the responsibility division involved in each phase of cloud migration. S stands for Support, and R stands for Responsibility.
Phase |
Task |
Huawei Cloud |
Customer |
---|---|---|---|
Project initiation |
Team building |
R |
R |
Project planning |
R |
R |
|
Assessment and analysis |
Requirement analysis |
R |
R |
Migration risk assessment |
R |
S |
|
Migration policy |
R |
S |
|
Solution design |
Migration process planning |
R |
S |
Solution design |
R |
S |
|
Emergency plan |
R |
S |
|
Technical preparation |
R |
S |
|
Implementation and verification |
Implementation workshop |
R |
R |
Migration drills |
R |
R |
|
Migration implementation |
R |
S |
|
Service verification |
S |
R |
|
Service switchover |
S |
R |
|
Migration acceptance |
Acceptance solution development |
R |
R |
Performance monitoring |
S |
R |
|
Acceptance and confirmation |
S |
R |
- Responsibilities of customers
- Assign a project owner to coordinate and manage issues and build a project team
- Provide source information and authorization required by migration solution design and implementation.
- Coordinate with third-party software vendors (if any) and help Huawei Cloud solve problems during the project.
- Verify, switch, and monitor services, and accept the project.
- Responsibilities of Huawei Cloud
- Help customers collect source information, plan and design cloud migration solutions, and verify the solutions.
- Evaluate migration risks, formulate migration policies, design migration solutions, and output XX Project Migration Solution.
- Perform migration drills and migrate services based on XX Project Migration Solution.
- Output XX Migration Project Acceptance Report and submit it to customers for acceptance.
- Disclaimer
- Huawei Cloud takes no responsibility for failures of any third-party devices or systems caused by the reasons not attributable to Huawei Cloud.
- Customers shall ensure that the installed operating systems and application software do not infringe the intellectual property rights or other rights of any third party. If a third party claim is caused by the breach of this disclaimer, customers shall bear all the responsibilities.
Acceptance Criteria
The project acceptance can be started when the following conditions are met:
- Huawei Cloud has submitted the XX Project Migration Solution.
- Huawei Cloud has designed a migration solution and migrated the specified applications, and the applications have been running properly for 5 consecutive working days.
- Huawei Cloud has submitted the XX Project Migration Acceptance Report.
After the XX Project Migration Acceptance Report is submitted, the customer needs to accept the project and sign the report within 5 working days.
Project Completion
After the customer has signed the XX Project Migration Acceptance Report (hand-written or digital) or accepted the project on the Huawei Cloud website, the project is completed.
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