Help Center/ Meeting/ Huawei Cloud Meeting Client User Guide/ Desktop Client/ Downloading and Logging In to the Client
Updated on 2024-09-19 GMT+08:00
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Downloading and Logging In to the Client

Recommended Computer Configuration

The following table lists OS requirements.

Type

Minimal Requirements

Recommended Configuration

Windows client

Windows 10 or later (32-bit or 64-bit)

Windows 10 or later (32-bit or 64-bit)

macOS client

macOS 10.12 or later

macOS 10.15 or later

The following table lists hardware requirements.

Type

Minimal Requirements

Recommended Configuration

Windows client

CPU: i5 dual-core

Memory: 4 GB

Available disk space: 3 GB

CPU: Intel i7 quad-core or above

Memory: 8 GB or above

Available disk space: 8 GB or above

macOS client

CPU: quad-core

Memory: 4 GB

Available disk space: 3 GB

CPU: quad-core

Memory: 4 GB

Available disk space: 8 GB or above

Devices that meet minimal requirements can display video of up to 360p due to CPU performance restrictions.

Downloading and Logging In to the Client

Download the Huawei Cloud Meeting desktop client and install it as prompted.

Download the client from the official website. If you obtain a client installation file from an unofficial channel, check the software validity.

macOS verifies the software during the installation. If a message prompt indicates that the software is invalid, do not continue the installation.

To verify the Windows software, perform the following steps:
  1. Right-click the .exe installation file.
  2. Choose Properties.
  3. On the top menu bar, click the Digital Signatures tab.
  4. In the signature list, check whether the signer name is Huawei Technologies xxxx. If not, do not use this software package to install the client.

If the enterprise administrator has added you as an enterprise user, you can obtain the meeting account and password from the email for logging in to the client. For details about how an enterprise administrator adds a user, see Managing Users.

  • The desktop client is used on computers and does not support peripherals such as gooseneck microphones and speakers in meeting rooms. Otherwise, the audio quality of meetings will be affected.
  • The desktop client supports only built-in cameras or external standard USB cameras. It does not support video capture cards.

(Optional) Configuring a Proxy Server

Choose Settings > General and configure a proxy server before login based on your requirements.

After the proxy server is configured, you can log in to the client.

If your organization allows access to the Internet only through a proxy, you need to configure a proxy server.

Parent topic: Desktop Client