Help Center> Meeting> FAQs> Hard Terminal Network Faults> What Is the Meaning of Packet Loss Rate Thresholds A and B Displayed on a Hard Terminal?
Updated on 2022-11-28 GMT+08:00

What Is the Meaning of Packet Loss Rate Thresholds A and B Displayed on a Hard Terminal?

Threshold A indicates the average packet loss rate, and the default value is 1%. Threshold B indicates the severe packet loss rate, and the default value is 5%.

The following scenarios are possible:

  • If the packet loss rate is less than or equal to threshold A, no packet loss rate icon is displayed.
  • If the packet loss rate is between threshold A and threshold B, the packet loss icon is displayed in yellow.
  • If the packet loss rate is greater than threshold B, the packet loss icon is displayed in red.
  • When Severe packet loss alert is enabled, the remote control UI displays a message if the packet loss rate is greater than threshold B by 5 seconds or more. You can log in to the web interface of the hard terminal, choose System Settings > Display > Icon, and change the message.

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