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What Do I Do When the System Displays a Message Indicating that ACS Is Connected but No Service Is Available After the CloudLink Board Is Activated?
Updated on 2024-05-07 GMT+08:00
What Do I Do When the System Displays a Message Indicating that ACS Is Connected but No Service Is Available After the CloudLink Board Is Activated?
Do as follows:
- Check whether the CloudLink Board version is earlier than 20.0.1.SPC4. If yes, upgrade it to the latest version.
- Check whether the serial number of the CloudLink Board on the Huawei Cloud Meeting Management Platform is correct.
- Check whether the hard terminal's IP address is restricted or conflicts with another IP address in use. Set a new IP address for the hard terminal and check whether it works properly.
- Check whether the DNS configuration is correct. Change the DNS of the hard terminal to 114.114.114.114.
Parent topic: Hard Terminal Configuration Faults
Hard Terminal Configuration Faults FAQs
- Why Can't a TE Terminal Join a Meeting?
- What Do I Do If the ACS Is Acting Abnormal?
- What Do I Do If My Hard Terminal Fails to Be Registered on the SIP Server?
- What Can I Do When the Connection from a Hard Terminal to the SIP Server Is Frequently Lost?
- What Do I Do If a Hard Terminal Fails to Be Activated?
- What Do I Do When the System Displays a Message Indicating No Service Available After a Terminal Is Connected to the ACS?
- How Do I Obtain Hard Terminal Logs and Diagnosis Information?
- Why Can't I Find the Entry to Activate the TE10/TE20?
- What Can I Do If the TE10/TE20 Fails to Be Upgraded?
- What Can I Do If the System Displays a Message Indicating a Network Exception When I Use UpgMaster to Upgrade a Hard Terminal?
- What Do I Do When the System Displays a Message Indicating that ACS Is Connected but No Service Is Available After the CloudLink Board Is Activated?
- What Can I Do If the System Displays a Message Indicating a Sitecall Failure During Meeting Creation After the CloudLink Board Is Activated?
- What Do I Do When the System Displays a Message Indicating that the Hard Terminal Cannot Be Used During CloudLink Board Registration with Huawei Cloud Selected?
- How Do I Reset the Activation Code of a Hard Terminal?
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