Help Center/ Meeting/ Billing/ Renewing Subscriptions/ Auto-renewing a Resource
Updated on 2024-04-22 GMT+08:00
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Auto-renewing a Resource

Auto-renewal can prevent meeting resources from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The auto-renewal period of a meeting resource varies depending on how you enable auto-renewal.
  • You can enable auto-renewal anytime before a meeting resource expires. By default, the system will attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires.
  • After auto-renewal is enabled, you can still renew the resource manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and the renewal fee will be deducted from your account seven days before the new expiry date.
  • By default, the renewal fee is deducted from your account seven days before the new expiry date. You can change this auto-renewal payment date as required.

For more information about auto-renewal rules, see Auto-Renewal Rules.

Prerequisites

The yearly/monthly meeting resources have not expired.

Enabling Auto-Renewal During Purchase

You can enable auto-renewal on the Buy Meeting Resource page.

Figure 1 Enabling auto-renewal

The auto-renewal period of a meeting resource depends on the subscription term. Yearly subscriptions renew each year.

Enabling Auto-Renewal on the Renewals Page

  1. Log in to the Huawei Cloud Meeting console.
  2. Hover over Billing in the upper part of the console and choose Renewal from the drop-down list.

    The Renewals page is displayed.

  3. Select the search criteria.

    • You can view the resources for which auto-renewal has been enabled on the Auto Renewals page.
    • You can enable auto-renewal for resources on the Manual Renewals and Renewals Canceled pages.

  4. Enable auto-renewal for yearly/monthly resources.

    • Enabling auto-renewal for a single resource: Select the resource for which you want to enable auto-renewal and click Enable Auto-Renew in the Operation column.
    • Enabling auto-renewal for multiple resources at a time: Select the resources for which you want to enable auto-renewal and click Enable Auto-Renew above the list.

  5. Select a renewal period, specify the auto-renewal times, and click Pay.
Parent topic: Renewing Subscriptions