Updated on 2022-04-07 GMT+08:00

Black Screen

Possible causes and solutions:

  1. If the third-party meeting terminal is not connected to a camera, the camera is not started, or the cable connection is faulty, check whether the camera is connected and enabled and whether the cable connection is normal.
  2. If audio and video media streams cannot be transmitted due to network restrictions, obtain the IP addresses and port numbers involved in meeting media streams and check whether they are restricted by the firewall.