Help Center> Meeting> FAQs> Hard Terminal Configuration Faults> What Can I Do If the TE10/TE20 Fails to Be Upgraded?
Updated on 2022-11-28 GMT+08:00

What Can I Do If the TE10/TE20 Fails to Be Upgraded?

  • If the TE10/TE20 is directly connected to a PC using a network cable, check whether the firewall is enabled on the PC. If the firewall is enabled, disable the firewall and try again.
  • If the TE10/TE20 is not directly connected to a PC using a network cable, perform a ping test to check whether the network is normal.

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