Help Center> Meeting> FAQs> Audio and Video Device Faults> What Can I Do If the Antivirus Software Forbids the HUAWEI CLOUD Meeting Client from Starting the Microphone or Speaker?
Updated on 2022-11-28 GMT+08:00

What Can I Do If the Antivirus Software Forbids the HUAWEI CLOUD Meeting Client from Starting the Microphone or Speaker?

Solution:

  1. Add the HUAWEI CLOUD Meeting client to the whitelist of the antivirus software.
  2. When the antivirus software is enabled, allow the HUAWEI CLOUD Meeting client to run on your computer.
  3. Restart the HUAWEI CLOUD Meeting client.

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