What Do I Do If I Cannot Receive Emails After Resetting the Password, Retrieving the Password, or Creating a Meeting?

Ensure that your email address is bound to your account on the Huawei Cloud Meeting Management Platform.

If your email address is bound to your account but you still cannot receive emails, the possible cause is that your device connects to an unstable network. Workarounds:

• If you cannot receive emails after resetting or retrieving the password, ask your administrator to log in to the Huawei Cloud Meeting Management Platform, delete your meeting account, and add a new meeting account for you.
• If you cannot receive emails after creating a meeting, copy and send meeting details (including the meeting time, meeting ID, and password) to participants.