Help Center> Meeting> FAQs> Accounts and Password Problems> What Do I Do If I Forget My Meeting Account?
Updated on 2023-05-24 GMT+08:00

What Do I Do If I Forget My Meeting Account?

  • In the new account system, your account is a string generated by the system. Solution:
    1. Use your email address bound to your account for login.
    2. If you forget the email address, ask the enterprise administrator to view your account on the Users page of the Huawei Cloud Meeting Platform based on your username.
  • In the old account system, your account can be customized during registration. If you forget your account, you can retrieve the account using your email address. Solution:
    1. Search for meeting@info.huaweicloud.com in the mailbox used when you created your account. The account and the initial password have been emailed to you from meeting@info.huaweicloud.com.
    2. If the email cannot be found, ask the enterprise administrator to view your account on the Users page of the Huawei Cloud Meeting Platform based on your username.

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