Help Center/ Meeting/ FAQs/ Account and Password Problems/ What Do I Do If I Forget My Meeting Account?
Updated on 2025-09-04 GMT+08:00
View PDF
Share

What Do I Do If I Forget My Meeting Account?

  • In the new account system, a user account is a string. You are advised to use the email address bound to your account for login.

    If you forget the email address, ask the enterprise administrator to view your information based on your username on the Users page of Huawei Cloud Meeting Management Platform.

  • In the old account system, user accounts can be customized. If you forget the account, you can retrieve it by email.
    • Search for meeting@info.huaweicloud.com in the mailbox used when you created your account. The account and the initial password have been emailed to you from meeting@info.huaweicloud.com.
    • If the email cannot be found, ask the enterprise administrator to view your information based on your username on the Users page of Huawei Cloud Meeting Management Platform.