Help Center/ Virtual Private Network/ FAQs/ General Consulting/ What Types of VPN Service Tickets Are There? How Do I Create a VPN Service Ticket?
Updated on 2024-07-23 GMT+08:00

What Types of VPN Service Tickets Are There? How Do I Create a VPN Service Ticket?

  1. Log in to the management console.
  2. Choose Service Tickets > Create Service Ticket in the upper right corner.
  3. Search for "VPN" and choose Virtual Private Network (VPN).
  4. Select an issue category.

    When you submit a service ticket, select an issue category to facilitate problem handling.
    Figure 1 Issue category and classification basis