Help Center/ Virtual Private Network/ FAQs/ FAQs - S2C Classic VPN/ General Questions/ What Are the Categories of VPN Service Tickets? How Do I Create a VPN Service Ticket?
Updated on 2024-12-04 GMT+08:00
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What Are the Categories of VPN Service Tickets? How Do I Create a VPN Service Ticket?

  1. Log in to the management console.
  2. Choose Service Tickets > Create Service Ticket in the upper right corner.
    Figure 1 Create Service Ticket
  3. Search for "VPN" and choose Virtual Private Network (VPN).
    Figure 2 Selecting Virtual Private Network (VPN)
  4. Select an issue category.
    Figure 3 Selecting an issue category

    When you submit a service ticket, select an issue category to facilitate problem handling.
    Figure 4 Issue category and classification basis
Parent topic: General Questions