Help Center> Virtual Private Network> FAQs> Operations on the Console> What Can I Do If a Message Is Displayed Indicating That the VPN Connection Does Not Exist After Negotiation Policies Are Modified?
Updated on 2023-06-16 GMT+08:00

What Can I Do If a Message Is Displayed Indicating That the VPN Connection Does Not Exist After Negotiation Policies Are Modified?

This problem is caused by the page refresh interval.

When you modify advanced policy settings, the system deletes the VPN connection and then creates one. If the page temporarily displays a message indicating that the connection is being deleted or created, do not create the same connection with the same local subnet, customer subnet, and customer gateway again.

If the page remains in the connection deleting or creating state for a long time, submit a service ticket.

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