Help Center/ Virtual Private Network/ FAQs/ FAQs - P2C VPN/ Failed to Upload Certificates to CCM/ Error Message "Incorrect format of the domain bound to the certificate to be uploaded." Is Displayed During Certificate Upload
Updated on 2025-05-14 GMT+08:00

Error Message "Incorrect format of the domain bound to the certificate to be uploaded." Is Displayed During Certificate Upload

Symptom

When a certificate is uploaded to CCM, the error message "Incorrect format of the domain bound to the certificate to be uploaded." is displayed.

Possible Causes

The domain name format of the certificate is incorrect. The correct format is xxx.com or xxx.cn.

Procedure

  1. Re-generate certificates with the correct domain name format. For details, see Using Easy-RSA to Issue Certificates (Server and Client Sharing a CA Certificate).
  2. Log in to the management console.
  3. Go to the CCM console and upload the certificates.

    For details, see Using the CCM to Manage a Server Certificate.