Help Center/ Virtual Private Network/ Troubleshooting/ Client Connection Failures/ The Client Log Contains "OpenSSL Error(key values mismatch)"
Updated on 2024-07-23 GMT+08:00

The Client Log Contains "OpenSSL Error(key values mismatch)"

Symptom

A client cannot connect to a P2C VPN gateway, and the log contains the following error information:

OpenSSL: error:05800074:x509 certificate routines::key values mismatch:
Cannot load private key file [[INLINE]]

Possible Causes

The client certificate and private key do not match.

Procedure

Copy the correct client certificate and private key to the client configuration file, and reconnect the client to the VPN gateway.