Partner Center
Partner Center
All results for "
" in this service
All results for "
" in this service
User Guide
Becoming a Partner
Registering a HUAWEI ID and Enabling Huawei Cloud Services
Joining HCPN
Logging In to the Partner Center
Partner Development Paths
Partner Development Paths
Software Partner Development Path
Role Selection
Role Validation
Competency Differentiation
Service Partner Development Path
Role Selection
Role Validation
Competency Differentiation
System Integrator Development Path
Role Selection
Role Validation
Competency Differentiation
Learning Partner Development Path
Role Selection
Role Validation
Distributor Development Path
Requesting Annual Review for Partner Development Path Certification
Partner Programs
Partner Programs
Partner Customer Engagement
Joining PCE Program
Partner Competency Program
Cloud Solution Provider Program
Applying to Join the Cloud Solution Provider Program
Applying for Upgrading Partner Tier
Distribution Partner Program
Invitation for Joining Distribution Partner Program
Distribution Partner Program (Reseller)
Accepting a Cooperation Invitation from a Distributor and Applying to Become a Reseller
Registering a New Account and Applying to Join Distribution Partner Program (Reseller)
KooGallery Seller Program
Carrier Partner Program
Applying to Join Carrier Partner Program
KooGallery Sales Program
Applying to Join KooGallery Sales Program
HMS Ecosystem Support Program
Applying to Join HMS Ecosystem Support Program
Service Partner Competency Improvement Incentive Program
Joining Service Partner Competency Improvement Incentive Program
Operations Related to Partner Programs
Querying Requested Partner Programs
Querying Enrolled Partner Programs
Downloading a Partner Program Certificate
Querying Signed Agreements and Filing Sensitive Relationships
Setting an Annual Revenue Goal
Partner Information Management
Changing Your Password
Managing Basic Information
Business Information Authentication
Case Management
Business Plan
Partner Organization Management
Member Management
Personnel Management
Organization Members, Roles, and Permissions
Organization Member and Role Configuration Example
Creating a User
Assigning a Custom Role to a User
Managing Organization Member Information
Managing Customer Contacts
An Organization Member Logging In to the Partner Center
Dedicated Personnel
Administrator
Inviting a Member
Viewing Personal Qualification Information
Submitting a Dedicated Personnel Application
Disqualifying a Dedicated Personnel
Canceling Association
Members
Accepting the Invitation from a Partner
Filling in Employment Details
Providing Project Details
Entering Certificate Details
Viewing Training Details
Partner Learning Management
Partner Training and Certification Guide
Overview
Helpful Links
Role-Based Partner Learning and Professional Accreditation
Target Audience
Learning Paths
Online Learning and Exam
Taking Exams
Career Certification
Certification System
Certification Paths
Online Learning
Schedule and Take the Exam
Registering an Account (Skip This Section If You Already Have One)
Scheduling an Exam
Take The Exam
Get The Certificate
Validity Period of Certification
Partner Solution Management
Creating a Cloud Software Solution
Creating an Advanced Cloud Software Solution
Baseline Solutions
Solution Building
Creating a Solution
Jointly Initiating a Project
Competency Certification
Requesting Competency Certification
Querying Competencies Certified
Partner Benefit Request
Test Coupons
Software Partner
Test Coupons for Cloud Software Solution
Test Coupons for Advanced Cloud Software Solution
Test Coupons for Basic Software
System Integrator (SI)
Requesting Role Selection Test Coupons
Requesting Role Validation Test Coupons
Requesting Competency Differentiation Test Coupons
Exam Vouchers
Market Development Fund (MDF)
Submitting an MDF Application
Applying for MDF Reimbursement
Mailing Invoice
Viewing Payment Progress
Funding Head (FH)
Cloud Solution Provider Program/Distribution Partner Program (Distributor) – FH for BD/SA
Qualification Confirmation
Incentive Reconciliation
Payment Request
Mailing Invoice
Viewing Payment Progress
System Integrator (SI)
Qualification Confirmation
Maintaining Information of Dedicated Personnel
Submitting an FH Request
Submitting a Payment Request
Mailing Invoice and Viewing Payment Progress
Sales Performance Incentive Fund (SPIF)
Submitting an Application
Maintaining Recipient List
Specifying Eligible Recipients
Fund Information Confirmation
Fund Issuance
Competency Improvement Incentive
Requesting the Competency Improvement Incentive
Mailing Invoice
Viewing Payment Progress
Opportunity Management
Opportunity Sharing
Partner-Originated Opportunities (POs)
Creating an Opportunity
Updating an Opportunity
Huawei-Originated Opportunities (HOs)
Accepting an Opportunity
Updating an Opportunity
Cloud Solution Providers
Transaction Models
Overview
Reseller Model
Leads and Opportunities
Leads and Opportunities
Business Opportunities
Adding an Opportunity
Querying an Opportunity
Customer Development
Pre-registering Customers
Inviting Pre-Registered Customers by Emails
Inviting Pre-Registered Customers by Hyperlinks or QR Codes
Managing Invited Customers
Viewing Enterprise Information
Marketing Tasks
Viewing Marketing Tasks
Processing a Marketing Task
Customers
Customer Management
Querying Customers
Setting Monthly Budgets for Customers
Setting One-Time Budgets for Customers
Adding Partner Budget Recipients
Freezing a Customer
Unfreezing a Customer
Managing Customer Association Relationships
Setting Discounts for Customers
Viewing a Customer's Resources
Request Authorization from a Customer
Placing Orders on Customers' Behalf
Performing Resource O&M for Customers
Assigning an Account Manager for a Customer
Disassociating from a Customer
Viewing Enterprise Information
Customer Assignment
Assigning Customers to an Account Manager
Customer Orders
Viewing a Customer's Orders
Adjusting the Price of a Customer's Order
Customer Expenditures
Querying Expenditure Summary
Viewing Expenditure Details
Products That Support 95 Percentile Bandwidth Billing
Customer Alerts
Handling Customer Alerts
Viewing Customer Alerts
Financial Information
Partner Bills
Accounts
Partner Bill Description
Partner Bill Fields
Querying Partner Bills
Querying Bill Details
Transaction Amount Limits
Funds
Payment
Payment Methods
Remittance Claim
Viewing Account Statements
Invoice Management
Contract Commerce
Viewing Commercial Discounts
Coupons
Cash Coupon Management
Usage Rules
Viewing Cash Coupons
Enabling/Disabling Test Coupon Balance Notification
Incentives
Product Discounts and Incentives
Querying Product Discounts and Incentives
Indicator Management
Revenue Management
Querying Revenues
Incentive Management
Revenue Description
Description of Incentive Earnings Distribution Statuses
Description of Incentive Earnings Statuses
Confirming Incentive Earnings
Applying to Issue Incentive Earnings
Creating Invoices for Incentive Earnings
Viewing Incentive Details
Operation Statistics
Viewing Customer Statistics
Viewing Expenditure Statistics
Viewing Performance Statistics
Viewing Incentive Statistics
Distribution Partner Program
Overview
Distributor
Reseller Management
Inviting a Huawei Cloud Reseller
Setting Account Freezing and Budget Setting Permissions for Resellers
Authorizing a Reseller to Place Orders and Perform O&M on the Behalf of Customers
Assigning an Account Manager to a Reseller
Leads and Opportunities
Opportunity Management
Business Opportunities
Adding an Opportunity
Querying an Opportunity
Customer Development
Pre-registering Customers
Inviting Pre-Registered Customers by Emails
Inviting Pre-Registered Customers by Hyperlinks or QR Codes
Managing Invited Customers
Viewing Enterprise Information
Marketing Tasks
Viewing Marketing Tasks
Processing a Marketing Task
Customers
Customer Management
Querying Customers
Setting a Monthly Budget for a Customer
Setting One-Time Budgets for Customers
Freezing a Customer
Unfreezing a Customer
Viewing a Customer's Resources
Viewing Enterprise Information
Customer Assignment
Assigning Customers to an Account Manager
Customer Orders
Viewing a Customer's Orders
Adjusting the Price of a Customer's Order
Customer Expenditures
Querying Expenditure Summary
Querying Expenditure Details
Customer Alerts
Handling Customer Alerts
Viewing Customer Alerts
Financial Information
Bill Management
Partner Bill Description
Partner Bill Fields
Querying Partner Bills
Querying Bill Details
Funds
Payment
Remittance Claim
Viewing Account Statements
Invoice Management
Contracts and Commerce
Viewing Commercial Discounts
Coupon Management
Usage Rules
Viewing Cash Coupons
Enabling/Disabling Test Coupon Balance Notification
Incentives
Product Discounts and Incentives
Querying Product Discounts and Incentives
Indicator Management
Revenue Management
Querying Revenues
Incentive Earning Management
Revenue Amount Description
Description of Incentive Earnings Distribution Statuses
Description of Incentive Earnings Statuses
Confirming Incentive Earnings
Applying to Issue Incentive Earnings
Creating Invoices for Incentive Earnings
Query Incentive Details
Operation Statistics
Viewing Customer Statistics
Viewing Expenditure Statistics
Viewing Revenue Statistics
Viewing Incentive Statistics
Resellers
Transaction Model
Overview
Reseller Model
Leads and Opportunities
Customer Development
Pre-registering Customers
Inviting Pre-Registered Customers by Emails
Inviting Pre-Registered Customers by Hyperlinks or QR Codes
Managing Invited Customers
Viewing Enterprise Information
Marketing Tasks
Viewing Marketing Tasks
Processing a Marketing Task
Entrusting Marketing Tasks
Marketing Task Authorization Notice
Customers
Customer Management
Querying Customers
Managing Customer Association Relationships
Setting Monthly Budgets for Customers
Setting One-Time Budgets for Customers
Freezing a Customer
Unfreezing a Customer
Viewing a Customer's Resources
Request Authorization from a Customer
Placing Orders on Customers' Behalf
Performing Resource O&M on Customers' Behalf
Assigning an Account Manager for a Customer
Disassociating from a Customer
Viewing Enterprise Information
Customer Assignment
Assigning Customers to an Account Manager
Customer Orders
Viewing a Customer's Orders
Customer Expenditures
Querying Expenditure Summary
Querying Expenditure Details
Customer Alerts
Handling Customer Alerts
Viewing Customer Alerts
Operations Dashboard
Viewing Customer Statistics
Viewing Expenditure Statistics
Operations of Sub-customers of Solution Partners
Requesting Association with a Partner
Disassociating from a Partner
How Does a Customer Associated with Its Partner in Reseller Model Request Disassociation?
Topping Up a HUAWEI CLOUD Account
Using Discounts Granted by the Partner
Viewing Discounts
Using Discounts
Buying HUAWEI CLOUD Products
Managing Authorization Requests of Partners
Signing Instructions for Customers to Associate with a Huawei Cloud Partner
Cloud Trace Service
Operations Supported by Cloud Trace Service
Viewing Traces
Partner Support Management
Help and Feedback
Viewing the Document Library
Appendix
HCPN Agreement
Huawei Cloud Partner Network Certification Agreement
Huawei Cloud Solution Provider Cooperation Agreement
Huawei Cloud Distributor Cooperation Agreement
HCPN Badge Usage Guide
HCPN Badge Usage Guide (New)
HCPN Partner Competency Badge Usage Guide
Critical Operations
Tax Notice
Statement for HUAWEI ID Association with Huawei Cloud Partner 1.0
Huawei Cloud Distributor Commitment Letter for Operation on Customers' Behalf
Huawei Cloud Partner Commitment Letter for Operation on Customers' Behalf
Huawei Cloud Customer Authorization Letter
Change History
Developer Guide
Change History
Development Scenario Introduction (Reseller Model)
Access Configuration (Optional)
Overview
Basic Configuration
(Optional) Configuring the Redirection URL for the Partner Platform
(Optional) Customizing HUAWEI CLOUD Management Console
Overview
Customizing Logo Display
Customizing the Promotion Page
Customizing Huawei Cloud Menu
Product Management
Querying Product Information
Querying the Price of a Product
Customer Management
Registering a Customer
Performing Real-Name Authentication
Managing Customers
Credit Management
Transaction Management
Manage Customer Budgets
Coupon Management
Managing Yearly/Monthly Orders
Managing Yearly/Monthly Resources
Managing Pay-Per-Use Resources
Managing Resource Packages
Cloud Service Resource Management
Bill Management
Managing Customer Resource Usage
Partner Bill Management
Partner Bills
Customer Bills
Invoice Management
Managing Invoices
Managing Service Tickets
Appendix
Creating a Bucket
Obtaining the SP Metadata File
Generating the IDP Metadata File
Sample Code for Parsing the SAMLRequest
How Do I Check the Partner ID?
How Do I Obtain the xaccountType Value?
Generating a Certificate
HUAWEI CLOUD Environment and Address
Network Connectivity Test Method
API Reference
Change History
Partner Operations Capability APIs (Reseller Model)
API Invoking Methods
RESTful API
Constructing Requests
Authentication
Returned Values
Web UI Mode
API Access Permission (Partner)
Request Throttling
Product Management
Quering Product Information
Querying Cloud Service Types
Querying Resource Types
Querying Resources by Cloud Service Type
Querying Usage Types
Querying Measurement Units
Querying the Measurement Unit Number System
Querying the Price of a Product
Querying the Price of a Pay-Per-Use Product
Querying the Price of a Yearly/Monthly Product
Querying the Renewal Price of a Yearly/Monthly Resource
Customer Management
Customer Registration
Verifying Customer Registration Information
Sending a Verification Code
Creating a Customer
Real-Name Authentication
Requesting an Individual Real-Name Authentication
Requesting an Enterprise Real-Name Authentication
Requesting a Real-Name Authentication Change
Querying the Real-Name Authentication Review Result
Customer Management
Querying Customers
Freezing a Customer Account
Unfreezing a Customer Account
Managing Huawei Cloud Resellers
Querying Huawei Cloud Resellers
Querying the List of Huawei Cloud Resellers
Managing Credits
Querying Consumption Quota
Transaction Management
Managing Customers' Budgets
Querying Customer Budgets
Batch Querying Customer Budgets
Setting Customer Budgets
Coupons Management
Querying Coupons
Managing Yearly/Monthly Orders
Querying Orders
Querying Order Details
Paying Yearly/Monthly Product Orders
Canceling Orders in the Pending Payment Status
Querying the Amount of Unsubscription Orders
Managing Yearly/Monthly Resources
Querying Customer's Yearly/Monthly Resources
Renewing Subscription to Yearly/Monthly Resources
Unsubscribing from Yearly/Monthly Resources
Enabling Automatic Subscription Renewal for Yearly/Monthly Resources
Disabling Automatic Subscription Renewal for Yearly/Monthly Resources
Enabling/Canceling the Change from Yearly/Monthly to Pay-per-Use upon Expiration
Managing Resource Packages
Querying Resource Packages
Viewing Resource Package Usage
Querying Resource Package Usage Details
Managing Pay-Per-Use Resources
Querying Customer's Pay-Per-Use Resources
Bill Management
Managing Customer Consumptions
Querying Customer Resource Usage
Managing Partner Bill
Querying Monthly Bills
Querying Bill Details of Monthly Expenditures
Invoice Management
Invoice Management
Querying the Invoice List
Managing Service Tickets
API to Be Brought Offline
Product Management
Querying Product Information
Querying Cloud Service Types (Old)
Querying Resource Types (Old)
Managing Customers
Real-Name Authentication
Querying the Real-Name Authentication Review Result (Old)
Customer Management
Querying Customers (Old)
Querying Customers (Old)
Freezing a Customer Account (Old)
Unfreezing a Customer Account (Old)
Transaction Management
Managing Customer' Budgets
Querying Customers' Budgets (Old)
Setting Customers' Budgets (Old)
Yearly/monthly Order Management
Querying Orders (Old)
Querying Order Details (Old)
Paying Yearly/Monthly Product Orders (Old)
Yearly/Monthly Resource Management
Querying Customer's Yearly/Monthly Resources (Old)
Renewing Subscription to Yearly/Monthly Resources (Old)
Unsubscribing from Yearly/Monthly Resources (Old)
Managing Resource Packages
Querying Resource Packages (Old)
Bill Management
Querying Customer Resource Usage
Appendix
How Do I Obtain Customers' customer_id or domain_id?
Switching to the HUAWEI CLOUD Page and Binding the HUAWEI CLOUD Account
How Do I Obtain the xaccountType Value?
How Can I Replace a Partner Token with a Customer Token
File Subscription
How Do I Upload the Attachment for Real-Name Authentication?
Support for Discounts or Coupons
Status Code
Error Codes
SDK Overview
SDK-related FAQ
Cipher Suites Allowed in TLS1.2 and TLS1.3
Price Inquiry API Guide
Price Inquiry Example of Yearly/Monthly Products (Using the Price Calculator)
Price Inquiry Example of Pay-Per-Use Products (Using the Price Calculator)
FAQs
Overview
HUAWEI CLOUD Partner Network
Other
How Can I Obtain HCIA-Cloud Service Exam Vouchers and HCIP-Cloud Service Solutions Architect Exam Vouchers?
How Do I Meet the Revenue Requirements When Applying for Joining HCPN Without any Revenue for the First Time?
Can I Start from a Premier Partner Directly?
Are There Any Special Policies for Partners Won Back from Competitors?
How Can I Apply to Become a Core Partner?
Partner Information Management
Business Information Authentication
What Is the Relationship Between the Country/Region Specified When the Partner Account Is Registered and the Registered Country/Region of the Partner Legal Entity? Can They Be Different?
Can I Enter My Company Name in a Language Other Than Chinese or English During Business Information Certification?
Do All Cloud Solution Providers Need to Complete Business Information Authentication?
What Are the Differences Between Solution Partner Certification and Payment Information Authentication?
How Can I Choose the Tax Rate for Payment Information Authentication in the HUAWEI CLOUD Partner Center?
What Should Partners Do If Payment Information Authentication Failed When Bank Information Is Correct?
What Can I Do If the Bank Information Is Incorrect or Has Changed?
Why Is the Associated Information Questionnaire Is Required During Accreditation?
Why Is Payment Information Authentication Delayed?
Partner Organization Management
Member Management
Maintaining Exam Voucher User Information
What Can I Do If My IAM User Account Does Not Have the Permission to Log In to Partner Center or 401 Is Displayed When I Log In to Partner Center?
Why Am I Unable to View My IAM Users in Member Management of Partner Center?
How Do I Create a Member Account and How Do I Control the Permissions of a Member Account?
How Do I Add a Master Account?
What Should I Do If a Message Is Displayed Indicating that the Email Address Has Been Registered When I Create a User?
Dedicated Personnel
Why Is the Message "Verification Failed" Displayed When I Invite a Member to Associate Its HUAWEI ID with the Partner Account on the Dedicated Personnel Tab Page?
Why Does the Prompt Say that the Login ID Cannot Be Found When I Try to Invite a Member?
What Is the Validity Period of the Invitation Link Sent to a Member to Associate Its HUAWEI ID with the Partner Account?
How Do I Bind an Individual Certificate to a Partner Account? How Do I Upload a Certificate?
Why Is Cloud Migration Not Displayed When I Upload a Certificate Using an Individual Account?
How Do I Transfer an HCIP Certificate from One Account A to Another Account?
Why Am I Unable to Find Corresponding Certificate in My HUAWEI ID That Has Already Been Associated with a Partner Account After I Pass the HCIP Certification.
How Do I Associate My HUAWEI ID with the Company Account? Can Only the Company Account Invite Member Accounts to Associate Their Personal HUAWEI ID with the Company Account?
Partner Learning Management
Partner Training and Certification
Some Role-based Training Courses for Partners Are Unavailable. What Should I do?
What Is the Relationship Between the Professional Accreditation Required in the Partner Program and the Partner's Role-based Training Courses?
Where Are the Exams for Professional Accreditation Required in the Partner Program?
Do I Have to Pass the Professional Accreditation Before the Career Certification?
Should I Follow Certain Sequence in Career Certification?
How Can I Participate in HUAWEI CLOUD Career Certification?
Does the Certification Exam Incur Any Charges?
How Can I Obtain Exam Coupons?
Partner Benefit Request
Test Coupons
How Do I Obtain the Resource Configuration List?
Exam Vouchers
How Do I View the Issued Exam Vouchers?
Why Are Exam Vouchers Not Received After They Have Been Approved?
Market Development Fund
How Much MDF Can I Get?
Can I Organize Marketing Activities Before the MDF Application Is Approved?
Which Activities Is MDF Applicable To?
What MDF Application Materials Are Needed?
What Expenses Is MDF Applicable To?
Key Points for MDF Use
Can I Submit One Application for Multiple Activities?
When Is the Deadline for MDF Reimbursement Applications?
What Are Compliance Requirements for Using MDF?
Why Is the MDF Frozen When I Apply for It? How Do I Unfreeze It?
Funding Head (FH)
What Are the Requirements for Requesting the Funding Head?
What Are the Requirements for Dedicated Personnel in FH Request?
What Information Do Dedicated Personnel Need to Maintain for FH Request?
How Do I Main the Information of Dedicated Personnel?
Why Is the Number of Final FH Recipients Half of That of Dedicated Personnel Who Meet FH Request Requirements?
How Often Should FH Incentives Be Reconciled?
How Often Can FH Payment Be Requested?
How Is the On-the-Job Duration Calculated?
What Is the Monthly Funding Amount?
Sales Performance Incentive Fund (SPIF)
What Measures Can Be Taken to Guarantee the Precision of Performance Calculation?
How Do I Apply for SPIF?
Can SPIF Be Issued as Gifts?
Competency Improvement Incentive
What Are the Conditions for Joining the Service Partner Competency Improvement Incentive Program?
Which Level-1 Competency Labels Can Be Used to Appy for the Competency Improvement Incentive?
Can I Apply for the Competency Improvement Incentive Only in 2024?
Opportunities Management
Opportunity Sharing
POs
What Incentives Can I Get by Sharing Opportunities with Huawei Cloud?
What Should I Keep In Mind Before Submitting an Opportunity?
How Do I Verify That the Opportunity I Have Submitted Is Valid?
What Are the Principles for Handling Duplicate Opportunities?
What Is the Time Limit for the Verification of Partner-Originated Opportunities (POs)?
Is It Necessary to Update the Opportunities I Shared After They Are Verified and Approved?
HOs
How Do I Get Opportunities Shared by Huawei Cloud?
What Should I Keep In Mind When Accepting an Opportunity Shared by Huawei Cloud?
Cloud Solution Providers
Partner Policies
What Is Cloud Solution Provider Program?
What Is the Revenue of a Cloud Solution Provider? How Do I Calculate the Revenue?
What Are the Incentives for a Cloud Solution Provider?
Are Cloud Resources Used by Cloud Solution Providers Themselves Included in the Sales Revenue?
Is the Consumption Using Coupons Issued by HUAWEI CLOUD Included in Sales Revenue?
Is Customers' Consumption for New Resources Differentiated from That for Renewal in Partners' Revenue?
How Can Partners Apply for Additional POC Test Coupons?
How Long Is the Validity Period of the Referral and Reseller Models?
What Is the Transaction Mode for the Referral and Reseller Model?
How Do Partners Set Discounts for Customers?
What Does the Account Information, Amount Due, and Account Balance of the Partner Center Mean?
Does a Cloud Solution Provider Need a Product Authorization to Sell Huawei Cloud Products and Services?
Does Each Country Has One HUAWEI CLOUD Partner Policy Designed?
Do Cloud Solution Providers Need to Make Payment to Huawei Cloud in Advance for Overstock?
Does a Partner Need to Provide Services for Customers Associated in the Referral Model?
Does HUAWEI CLOUD Set Budgets for Partners? What Is the Relationship Between This Function and Budget Setting by Partners for Reseller Customers?
Registration and Authentication
How Do Organization Members Created by a Partner Change Their Passwords?
How Do I View My Partner Qualification Information?
How Can I Become a Huawei Cloud Solution Provider?
If I Want to Become a Solution Partner, What Do I Do When I Am Prompted to Bind a Credit Card During Account Registration?
How Do I Join the HCPN Solution Partner Program When I Already Have My HUAWEI CLOUD Account Bound with a Credit Card?
How Do I Join HCPN Solution Partner Program When My Account Has Purchased HUAWEI CLOUD Services?
Why Can't I Purchase HUAWEI CLOUD Services Using My Solution Partner Account?
How Does a Solution Partner Try HUAWEI CLOUD Services?
Can a Partner Registered in Country A Register as a HUAWEI CLOUD Solution Partner in Country B?
Why Cannot I Bind a Credit Card to My Account If I Want to Become a Solution Partner?
Can I Bind a Bank Card of Country B to an Account Registered in Country A?
When Do I Need to Renew My Partner Program Certificates and How Do I Renew Them?
How Do I Change My Individual Account to an Enterprise Account?
Registering a New Account and Applying to Join Cloud Solution Provider Program
Registering a New Account and Upgrading the Partner Tier
Association and Disassociation
What Are the Precautions for Associating a Customer with a Partner?
How Can I Process Disassociation Requests from My Customers?
How Can I Change the Association Type for My Customers?
How Does a Partner Send Invitation Links?
How Does a Partner Create a QR Code for Developing Customers?
Can Partners Pre-register a Project?
What Can I Do If I Fail to Pre-register a Customer? If I Pre-register a Customer Successfully, Is the Customer Successfully Associated with Me?
Do Huawei Cloud Solution Providers Need to Pre-Register Customer Projects When Developing Customers?
What Should I Enter for HUAWEI CLOUD BD When I Register an Opportunity?
Consumption Quota
What Is a Consumption Quota? Why Do I Receive Consumption Quota Notifications? What Can I Do If My Consumption Quota Is Not Enough?
How Do I Know the Usage of My Consumption Quota?
Invoices
Incentive Settlement
What Are Partner's Revenue and Incentives?
When Does Huawei Start Reconciliation and Settle Incentives After Customers Purchase Cloud Services?
Where Can I View My Incentive Data?
What Are the Differences Between Incentives from Reseller Customers and Incentives from Referral Customers?
How Can I Confirm My Incentives? How Do I Map the Data to the Policies That I Enjoy?
How Does HUAWEI CLOUD Distribute (or Pay) the Incentive Earnings?
When Do Partners Need to Issue Invoices to HUAWEI CLOUD?
Why Cannot I View the Billing List Page?
Where Do I Mail the Invoices? What Else Is Required in Addition to the Invoices?
What Are the Incentive Invoice Requirements?
What Is the Settlement Currency Used If I Choose Transfer to bank account?
What Tax Should Be Deducted When the Incentives Are Paid?
When Can I Get the Coupons When I Choose Exchange for cash coupons?
When Can I Get the Incentive Earnings After I Mail the Invoices?
How Long Is an Incentive Earning Valid For?
How Are Incentive Earnings Distributed?
Discounts and Coupons
Can a Partner Set Discounts for Customers? What Is the Discount Range?
Can a Product Be Bought Using a Cash Coupon Alone?
After a Customer Associates with a Partner, Can the Customer's Account Balance Still Be Used?
What Are the Cash Coupon Usage Rules and Can the Coupons Be Used Together with Commercial and Promotion Discounts?
Can I Use Multiple Cash Coupons at a Time?
Why Can't I Find My Cash Coupon Converted from My Historical Cash Coupon Quota?
What Are Test Coupons?
Are There Any Limits on Using Test Coupons and How Do I Use Test Coupons?
Will Customer Resources Be Automatically Deleted After Test Coupons Are Used Up?
Will I Fall Into Arrears After Test Coupons Are Used Up?
Is the Consumption Generated by Test Coupons Counted into Partner Revenue?
How Can I Request Test Coupons as a Solution Partner?
Is There Any Limit on the Test Coupon Amount That Can Be Requested?
Why Is My Cash Coupon Quota Missing? How Do I Use the New Cash Coupons?
Cash Coupon Usage Rules
Other
How Does a Partner Change the Account Name?
How Do I Download a Partner Program Certificate, and How Can I View the Validity Period of the Certificate?
Why I Fail to Receive a Verification Code When Registering a Partner Account?
How Can I Configure Email and SMS Notifications for Specific Personnel to Send Financial Information to Them?
How Do I View and Download the Huawei Cloud Partner Network Certification Agreement and the Huawei Cloud Solution Provider Cooperation Agreement?
How Do I Pay Yearly/Monthly Products?
What Are the Impacts If a Partner Revokes Its Reseller Customers' Permission to View Bills or Cost in the Billing Center?
What Are the Statistical Rules of the Expenditure Dashboard?
How Can I Check Expenditures in Partner Center After the Navigation upgrade?
Products That Support 95 Percentile Bandwidth Billing
What Are the Impacts of Bill Run Mechanism Adjustment on Partners?
How Do I Create a Service Ticket?
How Do I View the Service Ticket Processing Progress?
What Are the Impacts of Account Restriction or Freezing?
What Is a Combined Order?
What Is a Child Resource?
How Can I Query Expenditure Data in the Disassociation Month for a Customer Who is a Unified Accounting Member of an Enterprise?
Menu Update for the Sales Module
Why Am I Unable to See the Customer Development Menu After Logging In to Partner Center?
Distributor
Why Am I Unable to See the Customer Development Menu After Logging In to Partner Center?
Resellers
How Do I Manage Withholding Tax (WHT) Credential Information?
Reseller Customers
Where Can a Customer View the Invitations?
What Is the Applicable Scope of Partner-authorized Discounts?
How Do Customers View Their Associated Partners?
When Will a Customer Be Notified After the Customer Is Associated with a Partner?
Can Customers Place Orders on the HUAWEI CLOUD Official Website? Do Customers Need to Ask Their Partners to Do That for Them?
How Long Is the Validity Period of an Invitation Link Sent by Partners?
How Can a Customer View the Discounts Set by a Partner?
What Should I Do If I Cannot Be Associated with a Partner?
How Can a Customer Disassociate from a Partner?
How Do I Change My Partner?
How Do Referral Customers Use the Discount Granted by the Partner?
Can a Reseller Customer Purchase Pay-per-Use Products If Its Partner Sets the Budget to 0? Will This Incur Overdue Payment?
Why Are My Cash Coupons Missing?
Where Is the Refund Returned After a Customer Associated in the Reseller Model Unsubscribes from a Product? When Will the Refund Arrive?
Carrier Partners
Does Each Carrier Partner Need to Sign Agreements in Addition to the HUAWEI CLOUD HCPN Standard Certification Agreement?
How Can Carrier Partners Succeed with HCPN?
What Support Can HUAWEI CLOUD Provide for Carrier Partners?
KooGallery Partners
How Can Service Providers Join the Huawei Cloud KooGallery Program?
What Benefits Can Service Providers Enjoy in Huawei Cloud KooGallery?
Can Service Providers Apply for Test Coupons?
What Are the Requirements for Service Providers to Issue Invoices to Huawei?
Partner Brand Marketing
Can Partners Print the Huawei Logo on Their Business Cards?
How Press Releases Involving HUAWEI CLOUD Are Evaluated?
How Can the Compliance Be Assured When Using Partners' Cases in Marketing Activities?
Can Partners Use the Huawei HCPN Logo for Marketing Promotion?
API
API Calling
How Do I Handle the Error APIG.0308?
Fine-Grained Authorization
What Can I Do If the Error Code CBC.0151, Was Returned After I Added the Condition Key, billing:cloudServiceType?
General Reference
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Service Level Agreement
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