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Inviting Pre-Registered Customers by Emails

Updated on 2025-03-04 GMT+08:00

A partner can send an email to invite a pre-registered customer for association.

NOTE:
  • By default, you can associate with your customers in the reseller model in Partner Center. If you need to enable the referral model, contact your ecosystem manager.
  • If you do not have customer development permissions, contact your ecosystem manager.

Prerequisites

If you need to send an email to invite a customer, you need to pre-register this customer first. For details, see Pre-registering Customers.

Procedure

  1. Sign in to Huawei Cloud as a partner.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. In the top navigation, select Sales > Leads and Opportunities > Customer Development.
  4. In the customer list, select a customer and click Invite in the Operation column.

    NOTE:
    • You can select multiple customers and click Invite to batch send invitation emails to the customers.
    • You can click the eye icon before Process Flowchart to view the process guide for developing customers by sending invitation emails.
    • Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer Name/Account Name to show or hide the complete content of customer names.

  5. On the Invite page, select an association type and click OK.

    NOTE:
    • Association types

      Referral (contact your ecosystem manager to apply for the permission): A customer signs a contract with HUAWEI CLOUD. HUAWEI CLOUD is responsible for the customer's contracts, billing, and invoices, and the customer pays to HUAWEI CLOUD.

      Reseller: A customer signs a contract with the partner. The partner is responsible for the customer's contracts, billing, invoices, and support services, and the customer pays to the partner.

    • Invitation links have a validity period. Notify invited customers of completing registration within the validity period.
    • Click Preview Email to view the invitation email content.

    The system automatically sends invitation emails to customers. After receiving the invitation emails, the customers click the links to register with HUAWEI CLOUD and associate with the partners. For details, see Requesting Association with a Partner.

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