Updated on 2024-10-08 GMT+08:00

Viewing a Customer's Orders

A partner can query all the associated customers' orders.

A salesperson can only query orders of its own customers.

Procedure

  1. Use your partner account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. In the top navigation, select Sales > Customers > Customer Orders.

    Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer Name/Account Name to show or hide the complete content of customer names.

  4. Set search criteria to search for customer orders.

    You can query customers' orders by customer name, order number, and product type.

    • Click the order ID to view order details.

  5. Export a customer's orders.

    • Export orders of the current customer.

      Choose Export > Export Selected. Message "Export task created." is displayed.

      When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.

    • Export all customer orders.

      Choose Export > Export All. Message "Export task created." is displayed.

      When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.

    • View the export history.
      1. Choose Export > View Export to switch to the Export History page.
      2. Click Download in the Operation column to download and view the exported orders.