Why Is My Cash Coupon Quota Missing? How Do I Use the New Cash Coupons?
From January 1, 2021 (April 1, 2021 for solution partners from Asia-Pacific regions), the coupons will be centrally deducted when the bills of the solution partners are generated, and the partners cannot issue cash coupons to their customers anymore. For details about how to use cash coupons, see Usage Rules.
Partner's remaining cash coupon quota and cash coupons of partner's reseller customers will be converted into partner's cash coupons. The conversion occurs after the partner bill of the current month is generated.
To see the cash coupons after a conversion, choose Financial Information > Cash Coupons in the Partner Center. If you want to view historical quota and usage records of cash coupons, click the cash coupon quota history on the Financial Information > Cash Coupons page in the Partner Center.
Discounts and Coupons FAQs
- Can a Partner Set Discounts for Customers? What Is the Discount Range?
- Can a Product Be Bought Using a Cash Coupon Alone?
- After a Customer Associates with a Partner, Can the Customer's Account Balance Still Be Used?
- What Are the Cash Coupon Usage Rules and Can the Coupons Be Used Together with Commercial and Promotion Discounts?
- Can I Use Multiple Cash Coupons at a Time?
- Why Can't I Find My Cash Coupon Converted from My Historical Cash Coupon Quota?
- What Are Test Coupons?
- Are There Any Limits on Using Test Coupons and How Do I Use Test Coupons?
- Will Customer Resources Be Automatically Deleted After Test Coupons Are Used Up?
- Will I Fall Into Arrears After Test Coupons Are Used Up?
- Is the Consumption Generated by Test Coupons Counted into Partner Revenue?
- How Can I Request Test Coupons as a Solution Partner?
- Is There Any Limit on the Test Coupon Amount That Can Be Requested?
- Why Is My Cash Coupon Quota Missing? How Do I Use the New Cash Coupons?
- Cash Coupon Usage Rules
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