All Documents
Partner CenterPartner Center
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User Guide
- Overview
- HCPN Overview and Common Operations
- Joining HCPN
- Joining the Partner Program
- Partner Account Management
- Partner Benefit Request
- Partner Training and Certification Guide
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Solution Partners
- Transaction Models
- Sales Management
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Customer Business
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Customer Management
- Querying Customers
- Setting Monthly Budgets for Customers
- Freezing a Customer Account
- Managing Customer Association Relationships
- Setting Discounts for Customers
- Viewing a Customer's Resources
- Placing Orders on Customers' Behalf
- Performing Resource O&M for Customers
- Assigning an Account Manager for a Customer
- Customer Development
- Business Opportunities
- Customer Expenditures
- Assigning Customers to an Account Manager
- Customer Order Management
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Customer Management
- Financial Information
- Operation Statistics
- Huawei Cloud Partner Service Provider
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Resellers of Huawei Cloud Partner Service Provider
- Transaction Model
- Accepting the Huawei Cloud Partner Service Provider Cooperation Invitation
- Account Management
- Customer Business
- Operations Dashboard
- Operations of Sub-customers of Solution Partners
- Help and Feedback
- Viewing the Document Library
- Appendix
- Change History
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Developer Guide
- Change History
- Development Scenario Introduction (Reseller Model)
- Access Configuration
- (Optional) Customizing HUAWEI CLOUD Management Console
- Product Management
- Customer Management
- Transaction Management
- Cloud Service Resource Management
- Bill Management
- Invoice Management
- Managing Service Tickets
- Appendix
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API Reference
- Change History
- Partner Operation Capability API (Reseller Model)
- API Invoking Methods
- Product Management
- Customer Management
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Transaction Management
- Managing Customers' Budgets
- Coupons Management
- Managing Yearly/Monthly Orders
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Managing Yearly/Monthly Resources
- Querying Customer's Yearly/Monthly Resources
- Renewing Subscription to Yearly/Monthly Resources
- Unsubscribing from Yearly/Monthly Resources
- Enabling Automatic Subscription Renewal for Yearly/Monthly Resources
- Disabling Automatic Subscription Renewal for Yearly/Monthly Resources
- Enabling/Canceling the Change from Yearly/Monthly to Pay-per-Use upon Expiration
- Managing Resource Packages
- Managing Pay-Per-Use Resources
- Bill Management
- Invoice Management
- Managing Service Tickets
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API to Be Brought Offline
- Product Management
- Customer Management
- Transaction Management
- Bill Management
- Appendix
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Appendix
- Switching to the HUAWEI CLOUD Page and Binding the HUAWEI CLOUD Account
- How Do I Obtain the xaccountType Value?
- How Can I Replace a Partner Token with a Customer Token
- File Subscription
- How Do I Upload the Attachment for Real-Name Authentication?
- Support for Discounts or Coupons
- Status Code
- Error Codes
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FAQs
- Overview
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HUAWEI CLOUD Partner Network
- What Is a Partner Program?
- What Is a Partner Program Tier?
- What Are the Benefits for a Partner Program Tier?
- What Is the Requirements of a Partner Program Tier?
- How Do I Choose Between the HUAWEI CLOUD Partner Network (HCPN) Consulting Partner and Technology Partner?
- What Are the Differences Between HCPN Partners and Solution Partners?
- How Do I Meet the Revenue Requirements When Applying for Joining HCPN Without any Revenue for the First Time?
- How Is the Revenue of a Technology Partner Measured and Where Does the Revenue Come from?
- How Do Partners Receive Training and Take Exams?
- How Can I Obtain HCIA-Cloud Service Exam Vouchers and HCIP-Cloud Service Solutions Architect Exam Vouchers?
- Can I Start from a Premier Partner Directly?
- Are There Any Special Policies for Partners Won Back from Competitors?
- How Can I Apply to Become a Strategic Partner?
- Is Real-Name Authentication Required for Becoming a Partner?
- Does a Partner Need to Bind a Credit Card During the Application Process?
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Solution Partners
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Partner Policies
- What Is the Solution Partner Program?
- What Are the Requirements for Joining the Solution Partner Program?
- What Are the Benefits of Joining the Solution Partner Program?
- What Is the Solution Partner Revenue? How Do I Calculate the Revenue?
- What Are Solution Partner Incentives?
- Are Cloud Resources Used by Solution Partners Themselves Included in the Sales Revenue?
- Is the Consumption Using Coupons Issued by HUAWEI CLOUD Included in Sales Revenue?
- Is Customers' Consumption for New Resources Differentiated from That for Renewal in Partners' Revenue?
- How Can Partners Apply for Additional POC Test Coupons?
- How Are Incentive Earnings Distributed?
- How Long Is the Validity Period of the Referral and Reseller Models?
- What Is the Transaction Mode for the Referral and Reseller Model?
- How Do Partners Set Discounts for Customers?
- What Does the Account Information, Amount Due, and Account Balance of the Partner Center Mean?
- Does a Solution Partner Need Product Authorization to Sell HUAWEI CLOUD Products and Services?
- Does Each Country Has One HUAWEI CLOUD Partner Policy Designed?
- Do Solution Partners Need to Make Payment to HUAWEI CLOUD in Advance for Overstock?
- Does a Partner Need to Provide Services for Customers Associated in the Referral Model?
- Does HUAWEI CLOUD Set Budgets for Partners? What Is the Relationship Between This Function and Budget Setting by Partners for Reseller Customers?
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Registration and Authentication
- How Do Organization Members Created by a Partner Change Their Passwords?
- How Do I View My Partner Qualification Information?
- How Do I Become a HUAWEI CLOUD Solution Partner?
- If I Want to Become a Solution Partner, What Do I Do When I Am Prompted to Bind a Credit Card During Account Registration?
- How Do I Join the HCPN Solution Partner Program When I Already Have My HUAWEI CLOUD Account Bound with a Credit Card?
- How Do I Join HCPN Solution Partner Program When My Account Has Purchased HUAWEI CLOUD Services?
- Why Can't I Purchase HUAWEI CLOUD Services Using My Solution Partner Account?
- How Does a Solution Partner Try HUAWEI CLOUD Services?
- How Do I Join the Technology Partner Program as a Solution Partner?
- Can I Try HUAWEI CLOUD Services After I Join the Technology Partner Program?
- What Can I Do If I Reject the Partner Certification Application in the CBC System by Misoperation?
- Can a Partner Account Be Deregistered?
- Can I Associate My Solution Partner Account with My Technology Partner Account?
- Can a Partner Registered in Country A Register as a HUAWEI CLOUD Solution Partner in Country B?
- Why Cannot I Bind a Credit Card to My Account If I Want to Become a Solution Partner?
- Can I Bind a Bank Card of Country B to an Account Registered in Country A?
- When Do I Need to Renew My Partner Program Certificates and How Do I Renew Them?
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Association and Disassociation
- What Are the Precautions for Associating a Customer with a Partner?
- How Can I Change the Association Type for My Customers?
- How Does a Partner Send Invitation Links?
- How Does a Partner Create a QR Code for Developing Customers?
- Can Partners Pre-register a Project?
- What Can I Do If I Fail to Pre-register a Customer? If I Pre-register a Customer Successfully, Is the Customer Successfully Associated with Me?
- Do HUAWEI CLOUD Solution Partners Need to Pre-Register Customer Projects When Developing Customers?
- What Should I Enter for HUAWEI CLOUD BD When I Register an Opportunity?
- Consumption Quota
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Business Information Authentication
- What Is the Relationship Between the Country/Region Specified When the Partner Account Is Registered and the Registered Country/Region of the Partner Legal Entity? Can They Be Different?
- Can I Enter My Company Name in a Language Other Than Chinese or English During Business Information Certification?
- Do All Solution Partners Need Business Information Certification?
- What Are the Differences Between Solution Partner Certification and Payment Information Authentication?
- How Can I Choose the Tax Rate for Payment Information Authentication in the HUAWEI CLOUD Partner Center?
- What Should Partners Do If Payment Information Authentication Failed When Bank Information Is Correct?
- What Can I Do If the Bank Information Is Incorrect or Has Changed?
- Why Is the Associated Information Questionnaire Is Required During Accreditation?
- Why Is Payment Information Authentication Delayed?
- Can a Solution Partner Change Its Registration Country?
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Incentive Settlement
- What Are Partner's Revenue and Incentives?
- When Does Huawei Start Reconciliation and Settle Incentives After Customers Purchase Cloud Services?
- Where Can I View My Incentive Data?
- What Are the Differences Between Incentives from Reseller Customers and Incentives from Referral Customers?
- How Can I Confirm My Incentives? How Do I Map the Data to the Policies That I Enjoy?
- How Does HUAWEI CLOUD Distribute (or Pay) the Incentive Earnings?
- When Do Partners Need to Issue Invoices to HUAWEI CLOUD?
- Why Cannot I View the Billing List Page?
- Where Do I Mail the Invoices? What Else Is Required in Addition to the Invoices?
- What Are the Incentive Invoice Requirements?
- What Is the Settlement Currency Used If I Choose Transfer to bank account?
- What Tax Should Be Deducted When the Incentives Are Paid?
- When Can I Get the Coupons When I Choose Exchange for cash coupons?
- When Can I Get the Incentive Earnings After I Mail the Invoices?
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Discounts and Coupons
- Can a Partner Set Discounts for Customers? What Is the Discount Range?
- Can a Product Be Bought Using a Cash Coupon Alone?
- After a Customer Associates with a Partner, Can the Customer's Account Balance Still Be Used?
- What Is a Cash Coupon Quota and How Do I Use It?
- What Are the Cash Coupon Usage Rules and Can the Coupons Be Used Together with Commercial and Promotion Discounts?
- Can I Use Multiple Cash Coupons at a Time?
- Why Can't I Find My Cash Coupon Converted from My Historical Cash Coupon Quota?
- What Are Test Coupons?
- Are There Any Limits on Using Test Coupons and How Do I Use Test Coupons?
- Will Customer Resources Be Automatically Deleted After Test Coupons Are Used Up?
- Will I Fall Into Arrears After Test Coupons Are Used Up?
- Is the Consumption Generated by Test Coupons Counted into Partner Revenue?
- How Can I Request Test Coupons as a Solution Partner?
- How Can I Request Test Coupons as a Carrier Partner?
- Is There Any Limit on the Test Coupon Amount That Can Be Requested?
- Why Is My Cash Coupon Quota Missing? How Do I Use the New Cash Coupons?
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Other
- How Does a Partner View Customers' Unsubscription Details?
- How Does a Partner Change the Account Name?
- How Do I Change a Mobile Number?
- How Do I Change an Email Address?
- How Do I Download a Partner Program Certificate, and How Can I View the Validity Period of the Certificate?
- Why I Fail to Receive a Verification Code When Registering a Partner Account?
- How Can I Configure Email and SMS Notifications for Specific Personnel to Send Financial Information to Them?
- How Does HUAWEI CLOUD Define the Payment Deadline for Partners?
- How Do I View and Download the HCPN Certification Agreement and the Huawei Cloud Solution Partner Cooperation Agreement?
- How Do I Pay Yearly/Monthly Products?
- What Are the Impacts If a Partner Revokes Its Reseller Customers' Permission to View Bills or Cost in the Billing Center?
- What Are the Statistical Rules of the Expenditure Dashboard?
- How Do I View the Expenditure Summary After the Expenditure Summary Module Has Been Moved from the Customer Expenditure Page to the Expenditures Page?
- What Are the Impacts of Bill Run Mechanism Adjustment on Partners?
- How Do I Create a Service Ticket?
- How Do I View the Service Ticket Processing Progress?
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Partner Policies
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Sub-customers of Solution Partners
- Where Can a Customer View the Invitations?
- What Is the Applicable Scope of Discounts Granted by Partners?
- How Do Customers View Their Associated Partners?
- When Will a Customer Be Notified After the Customer Is Associated with a Partner?
- Can Customers Place Orders on the HUAWEI CLOUD Official Website? Do Customers Need to Ask Their Partners to Do That for Them?
- How Long Is the Validity Period of an Invitation Link Sent by Partners?
- How Can a Customer View the Discounts Set by a Partner?
- What Should I Do If I Cannot Be Associated with a Partner?
- How Can a Customer Disassociate from a Partner?
- How Do Referral Customers Use the Discount Granted by the Partner?
- Can a Reseller Customer Purchase Pay-per-Use Products If Its Partner Sets the Budget to 0? Will This Incur Overdue Payment?
- Why Are My Cash Coupons Missing?
- Service Partners
- SaaS Partners
- Marketplace Partners
- AI Partners
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Carrier Partners
- How Can Carrier Partners Join the Carrier Partner Program?
- How Can Carrier Partners Meet the Requirements for Strategic Consulting Partners?
- Does Each Carrier Partner Need to Sign Agreements in Addition to the HUAWEI CLOUD HCPN Standard Certification Agreement?
- How Can Carrier Partners Succeed with HCPN?
- What Support Can HUAWEI CLOUD Provide for Carrier Partners?
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Partner Training and Certification
- Some Role-based Training Courses for Partners Are Unavailable. What Should I do?
- What Is the Relationship Between the Professional Accreditation Required in the Partner Program and the Partner's Role-based Training Courses?
- Where Are the Exams for Professional Accreditation Required in the Partner Program?
- Do I Have to Pass the Professional Accreditation Before the Career Certification?
- Should I Follow Certain Sequence in Career Certification?
- How Can I Participate in HUAWEI CLOUD Career Certification?
- Does the Certification Exam Incur Any Charges?
- How Can I Obtain Exam Coupons?
- Partner Market Development Fund
- Partner Brand Marketing
