Help Center/ Partner Center/ User Guide/ Partner Information Management/ Managing Basic Information
Updated on 2025-01-16 GMT+08:00
View PDF
Share

Managing Basic Information

On the Basic Information page, partners can modify the account information, view the consumption quota usage, and set preferences, notification receiving rules, and customer bill permissions.

Important Notes

Preferences, customer notification settings, customer bill settings, and consumption quota viewing are only available for cloud solution providers and distributors.

Procedure

  1. Use your account to log in to Huawei Cloud.
  2. Click Partner Center in the drop-down list of your account name in the upper right corner.
  3. Choose Partner Information > Basic Information in the drop-down list of the account name in the upper right corner.
  4. Manage the company information.

    • Modifying the company information
      • Change the company logo.

        Click Change Logo. Then, click Upload and upload a new logo.

      • Modifying the partner information

        On the Company Information tab page, click Modify Partner Info. On the Modify Information page, modify the basic information, registration address, and contact information. Click Save to save the modification.

      • Downloading the HCPN badge

        Click Download Badge. In the Select Content to Display and Where to Use the HCPN Badge areas on the Download Badge page, select the content to display and the HCPN badge usage scenarios and select I have read and agree to the HCPN Badge Usage Guide. Then, click OK to download the HCPN badge.

    • Modifying the account information

      • You can set whether to enable the verification code function (disabled by default). After you enable this function, verification code will be required for some operations. For details, see Critical Operations.
      • You can enable or disable the verification code option as needed.
      • Modifying the email address

        Click Modify next to Email. On the Change Email Address page that is displayed, verify the identity and enter the new email address.

      • Modifying the mobile number

        On the Account Information tab, click Modify next to Mobile Number. On the Change Mobile Number page that is displayed, verify the identity and enter the new mobile number.

    • Preferences

      You can choose Partner Information > Basic Information in the drop-down list of the account name in the upper right corner. On the displayed page, set the email or SMS message language, time zone, and payment currency on the Preferences tab page.

      With the language and time zone specified, the system sends notifications during the working hours in the specified time zone. The time in the SMS messages and emails is displayed based on the specified time zone.

      After the payment currency is set, the system will perform settlements in the specified currency, and the selected currency will take effect for monthly bills of the next billing cycle.

    • Setting customer notification receiving rules

      You can choose Partner Information > Basic Information in the drop-down list of the account name in the upper right corner. On the displayed page, configure the notification receiving rules on reseller customers' behalf and set a unified notification receiving template for these customers on the Customer Notification Settings tab page. Customers cannot modify the configured template by themselves.

      • Partners can enable Configure Templates on Customers' Behalf to perform operations on customers' behalf.
      • If partners have enabled the verification code function, a verification code is required.
      • Partners can also click View Operation Records as required.
    • Configuring customer bill permissions

      You can choose Partner Information > Basic Information in the drop-down list of the account name in the upper right corner. Switch to the Customer Bill Settings tab page and grant or revoke your reseller customers' permissions to view the Billing and Cost Center in the Billing Center. Once the permission is revoked, all reseller customers cannot view Billing or Cost Center or receive expenditure data.

      • A partner can grant or revoke its reseller customers' permissions to view the Billing and Cost Center in the Billing Center by disabling or enabling Revoke Permissions to View Bills and Cost.
      • If partners have enabled the verification code function, a verification code is required.
    • Viewing the consumption quota

      You can choose Partner Information > Basic Information in the drop-down list of the account name in the upper right corner. View the consumption quota on the Consumption Quota tab page.

      • A consumption quota is a credit limit Huawei Cloud allocates to you. It specifies the maximum amount that you can owe to Huawei Cloud. If the quota is exceeded, your account will be restricted and all customers associated with you in the Reseller model will be restricted from purchases. It is not used for payment and does not indicate the exact amount you need to pay.
      • If your expenditure quota usage exceeds 80%, you will receive SMS and email notifications.
      • If your consumption quota has been used up, complete the payment in time to ensure that your customers can buy new resources. You will receive SMS and email reminders for a payment.
      • The quota is not used for payment. It is not a payment method and does not indicate your bills or payments.
      • If there is no sufficient quota, contact your ecosystem manager to increase the total consumption quota or repay money in advance.