Placing Orders on Customers' Behalf

A partner can purchase yearly/monthly resources and enable pay-per-use resources for the customer associated with the partner by reseller model on behalf of the customer after obtaining authorization from the customer. When the partner places orders on a customer's behalf, the partner account will be switched to the customer account. To switch the account back, click Switch Role.

Prerequisites

A partner must obtain customer authorization before placing an order on behalf of a customer. For details, see Request Authorization from a Customer.

Procedure

Access the Customer Management page.

a) Sign in to Huawei Cloud as a partner.

b) Click Partner Center in the drop-down list of your account name in the upper right corner.

c) In the top navigation bar, select Sales > Customers > Customer Management.
Locate the target customer and click More > Place Order on Customers' Behalf in the Operation column.

You can search for customers by whether the account is automatically frozen, association type, association time, customer name, customer account, customer ID, account manager name, month-to-date expenditure, resource expiration date, mobile number, budget usage, or customer tag.
- For a distributor, they can place orders for their customers on the Customers tab and for their resellers' customers on the Resellers' Customers tab.
- Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer/Account Name to show or hide the complete content of customer names.
In the displayed dialog box, click OK.
On the Select Products page, select a product and place an order as prompted.
If you need more products, click more services below to go to the Huawei Cloud console and select a product by clicking the service list icon on the left to place an order.

Follow-up Operations

Viewing Yearly/Monthly Orders Placed on Customers' Behalf
After placing an order on behalf of a customer, choose Sales > Customers > Customer Orders > Customer Orders. Search for the order by customer name, customer account name, or order No. and view the order information.
Viewing Pay-per-Use Resources Placed on Customers' Behalf
After placing an order on behalf of a customer, choose Sales > Customers > Customer Management, and click More > View Resources in the Operation column of the target customer to view the resources.