What Are the Precautions for Associating a Customer with a Partner?

Precautions

• A customer cannot be associated with a partner if the customer:
  • Registers with Huawei Cloud (Chinese mainland).
  • Has been associated with another partner.
  • Has signed a special contract with Huawei Cloud, such as offline directly-signed contract, authorized telemarketing contract with discounts, or directly-signed special offer contract.
  • Has registered for more than seven days or has cash expenditure records. The customer must contact the partner for registration before association.
  • Has unpaid bills. The customer must top up their account to pay off the bills before association.
  • Is using an enterprise member account (resource or cloud account) associated with a master account in the unified accounting mode.
• A customer cannot be associated with a partner in reseller model if the customer:
  • Has signed a professional service contract with Huawei Cloud.
  • Has valid reserved instances (RIs).
  • Is using an enterprise member account.
  • Is using an enterprise master account that has associated with independent accounting member accounts.
  • Has joined the Software Partner, Service Partner, Learning Partner, or System Integrator (SI) development path.
  • Has valid stored-value cards. The customer must use up these cards before association.
  • Has valid service support plans. The customer must unsubscribe from these plans before they can be associated with the partner in the reseller model.
  • Is using an enterprise master account that has member accounts with valid service support plans. The customer must have their member accounts unsubscribe from these plans before associating with a partner in the reseller model.
  • Has unpaid orders. The customer must pay for or cancel these orders before they can be associated with a partner in the reseller model.
• If a customer is associated with a partner in reseller model, the customer's cash coupons:
  • Can only be used to deduct the customer's expenditures generated before the association.
• In the reseller model, if a customer invited has subscribed to resources before, you can freeze both an account and resources to prevent new fees from being generated by those resources.