Managing Service Tickets
Partners and customers can submit HUAWEI CLOUD service tickets on the partner sales platform. When receiving the service tickets, the HUAWEI CLOUD after-sales service team will assist the customers to handle the problems related to HUAWEI CLOUD usage.
Related APIs
API |
API Definition |
|---|---|
Creating a service ticket |
https://support.huaweicloud.com/intl/en-us/api-ticket/ticket_api_10001.html |
Querying templates |
https://support.huaweicloud.com/intl/en-us/api-ticket/ticket_api_10011.html |
Querying service ticket list |
https://support.huaweicloud.com/intl/en-us/api-ticket/ticket_api_10002.html |
Querying service ticket details |
https://support.huaweicloud.com/intl/en-us/api-ticket/ticket_api_10003.html |
Performing operations on a service ticket |
https://support.huaweicloud.com/intl/en-us/api-ticket/ticket_api_10009.html |
Adding messages |
https://support.huaweicloud.com/intl/en-us/api-ticket/ticket_api_10007.html |
For details, see Service Ticket Open APIs.
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