Help Center/
Partner Center/
User Guide/
Distribution Partner Program/
Distributor's Resellers/
Customer Business/
Customer Management/
Viewing Customer Alerts
Updated on 2024-07-25 GMT+08:00
Viewing Customer Alerts
Partners can view alerts about customers on Partner Center.
![](https://support.huaweicloud.com/intl/en-us/usermanual-bpconsole/public_sys-resources/note_3.0-en-us.png)
- Customer alerts are updated by day.
- Customer alerts are about customer churn.
- You can view all customer alerts with an Admin account or an account director account.
- If a custom role is assigned the customer management permission, this role can also be used to view all customer alerts.
Procedure
- Sign in to Huawei Cloud as a partner.
- Click Partner Center in the drop-down list of your account name.
- On the top navigation bar, select Sales > Customer Business > Customer Management.
- Click a number on the Alerts to Be Handled column. The Customer Alerts page is displayed.
- Click the View Alerts tab to view all alerts.
- Click
to view alert details and alert handling information.
- On the right corner above the list, enter a customer name or an account manager name to filter alerts.
- Click
Parent topic: Customer Management
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot