Reseller Model

A reseller can develop customers and sell Huawei Cloud products and services to them. For details about how to develop customers, see Customer Development.

A distributor can set monthly or one-time budgets for customers of their associated resellers. In this way, the monthly expenditures of the customers can be well managed.

A monthly budget reflects total expenditures (calculated based on the list prices) of the customer the latest month. The budget will restore in the following month. A one-time budget reflects total expenditures (calculated based on the list prices) of the customer. It will not automatically restore. Resellers associated with a distributor can view their customers' budget usage on the customer details page.

Distributors and resellers will receive alerts if their customers' budget usage exceeds a certain limit. Resellers can ask their distributors to adjust monthly budgets or freeze the accounts for their customers. If a customer's account is frozen, the customer cannot buy, renew, or change resources. Some of the provisioned resources may be unavailable, but they still incur fees. If both the account and resources of a customer are frozen, the customer cannot buy, renew, or change resources, and all provisioned resources are not available. Unfreeze the resources within 15 days (subject to the time range regulated on the official website) of when they are frozen. Otherwise, the stored data will be deleted and the cloud service resources will be released.

If a customer uses up their budget, Huawei Cloud will automatically restrict the customer from purchasing yearly/monthly products and reserved instances. However, the customer can still purchase pay-per-use resources. A distributor can further restrict a customer from purchasing pay-per-use resources.

• After a customer is associated with a reseller, the customer account is frozen by default. The customer cannot purchase products or services until the distributor associated with the reseller sets a monthly budget and unfreezes the account for the customer.
• A reseller needs authorization from their distributor to set budgets, freeze or unfreeze accounts, and freeze or unfreeze resources for their customers. For details, see Setting Account Freezing and Budget Setting Permissions for Resellers.

The expenditures displayed on Billing Center for your customer are calculated based on list prices. These figures are used as a reference for cloud service resource usage. They do not represent the money spent. The actual payment amount of a customer is determined by you and your customers.

Resellers can check their customers' expenditures in Partner center.

For details, see Viewing a Customer's Orders and Customer Expenditures.

Customers expenditure summary is not the partner bill and cannot be used as the basis for partners' settlement, payment, or billing.

• The expenditure summary data has a latency. The actual expenditure data is subject to the expenditure details.
• The expenditure summary and details are collected based on Beijing time (GMT+08:00).
• The expenditure summary and details do not include the tax.
• Cash coupons will be deducted from the customer account before the bill of the customer's pay-per-use product fees is generated at the end of the month. The deducted cash coupons calculated before the settlement contain only the cash coupons deducted when the order is paid.