Help Center> Partner Center> User Guide> Distribution Partner Program> Distributor> Customer Business> Customer Order Management> Viewing a Customer's Orders
Updated on 2024-04-30 GMT+08:00
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Viewing a Customer's Orders

A distributor can query all orders of customers associated with its resellers.

The order data is generated when a customer purchases a yearly/monthly product. To view the order data of pay-per-use resources, see Viewing a Customer's Resources.

Procedure

  1. Use your partner account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center.
  3. Select Sales > Customer Business > Customer Orders on the top navigation bar.

  4. Set search criteria to search for customer orders.

    You can search for customer orders by Reseller, Customer, Order No., or Product Type.

    • Click Details in the Operation column to view details about an order.

  5. Export a customer's orders.

    • Export orders of the current customer.

      Choose Export > Export Selected. Message "Records exported successfully" is displayed.

    • Export all customer orders.

      Choose Export > Export All. Message "Tasks exported successfully" is displayed.

    • View export history.
      1. Choose Export > View Export to switch to the Export History page.
      2. Click Download in the Operation column to download and query the customer orders in the Completed status.