All Documents
Partner CenterPartner Center
-
User Guide
- Overview
- HCPN Overview and Common Operations
- Joining HCPN
- Joining the Partner Program
- Partner Account Management
- Partner Benefit Request
- Partner Training and Certification Guide
-
Solution Partners
- Transaction Models
- Sales Management
-
Customer Business
-
Customer Management
- Querying Customers
- Setting Monthly Budgets for Customers
- Freezing a Customer Account
- Managing Customer Association Relationships
- Setting Discounts for Customers
- Viewing a Customer's Resources
- Placing Orders on Customers' Behalf
- Performing Resource O&M for Customers
- Assigning an Account Manager for a Customer
- Customer Development
- Business Opportunities
- Customer Expenditures
- Assigning Customers to an Account Manager
- Customer Order Management
-
Customer Management
- Financial Information
- Operation Statistics
- Huawei Cloud Partner Service Provider
-
Resellers of Huawei Cloud Partner Service Provider
- Transaction Model
- Accepting the Huawei Cloud Partner Service Provider Cooperation Invitation
- Account Management
- Customer Business
- Operations Dashboard
- Operations of Sub-customers of Solution Partners
- Help and Feedback
- Viewing the Document Library
- Appendix
- Change History
-
Developer Guide
- Change History
- Development Scenario Introduction (Reseller Model)
- Access Configuration
- (Optional) Customizing HUAWEI CLOUD Management Console
- Product Management
- Customer Management
- Transaction Management
- Cloud Service Resource Management
- Bill Management
- Invoice Management
- Managing Service Tickets
- Appendix
-
API Reference
- Change History
- Partner Operation Capability API (Reseller Model)
- API Invoking Methods
- Product Management
- Customer Management
-
Transaction Management
- Managing Customers' Budgets
- Coupons Management
- Managing Yearly/Monthly Orders
-
Managing Yearly/Monthly Resources
- Querying Customer's Yearly/Monthly Resources
- Renewing Subscription to Yearly/Monthly Resources
- Unsubscribing from Yearly/Monthly Resources
- Enabling Automatic Subscription Renewal for Yearly/Monthly Resources
- Disabling Automatic Subscription Renewal for Yearly/Monthly Resources
- Enabling/Canceling the Change from Yearly/Monthly to Pay-per-Use upon Expiration
- Managing Resource Packages
- Managing Pay-Per-Use Resources
- Bill Management
- Invoice Management
- Managing Service Tickets
-
API to Be Brought Offline
- Product Management
- Customer Management
- Transaction Management
- Bill Management
- Appendix
-
Appendix
- Switching to the HUAWEI CLOUD Page and Binding the HUAWEI CLOUD Account
- How Do I Obtain the xaccountType Value?
- How Can I Replace a Partner Token with a Customer Token
- File Subscription
- How Do I Upload the Attachment for Real-Name Authentication?
- Support for Discounts or Coupons
- Status Code
- Error Codes
-
FAQs
- Overview
-
HUAWEI CLOUD Partner Network
- What Is a Partner Program?
- What Is a Partner Program Tier?
- What Are the Benefits for a Partner Program Tier?
- What Is the Requirements of a Partner Program Tier?
- How Do I Choose Between the HUAWEI CLOUD Partner Network (HCPN) Consulting Partner and Technology Partner?
- What Are the Differences Between HCPN Partners and Solution Partners?
- How Do I Meet the Revenue Requirements When Applying for Joining HCPN Without any Revenue for the First Time?
- How Is the Revenue of a Technology Partner Measured and Where Does the Revenue Come from?
- How Do Partners Receive Training and Take Exams?
- How Can I Obtain HCIA-Cloud Service Exam Vouchers and HCIP-Cloud Service Solutions Architect Exam Vouchers?
- Can I Start from a Premier Partner Directly?
- Are There Any Special Policies for Partners Won Back from Competitors?
- How Can I Apply to Become a Strategic Partner?
- Is Real-Name Authentication Required for Becoming a Partner?
- Does a Partner Need to Bind a Credit Card During the Application Process?
-
Solution Partners
-
Partner Policies
- What Is the Solution Partner Program?
- What Are the Requirements for Joining the Solution Partner Program?
- What Are the Benefits of Joining the Solution Partner Program?
- What Is the Solution Partner Revenue? How Do I Calculate the Revenue?
- What Are Solution Partner Incentives?
- Are Cloud Resources Used by Solution Partners Themselves Included in the Sales Revenue?
- Is the Consumption Using Coupons Issued by HUAWEI CLOUD Included in Sales Revenue?
- Is Customers' Consumption for New Resources Differentiated from That for Renewal in Partners' Revenue?
- How Can Partners Apply for Additional POC Test Coupons?
- How Are Incentive Earnings Distributed?
- How Long Is the Validity Period of the Referral and Reseller Models?
- What Is the Transaction Mode for the Referral and Reseller Model?
- How Do Partners Set Discounts for Customers?
- What Does the Account Information, Amount Due, and Account Balance of the Partner Center Mean?
- Does a Solution Partner Need Product Authorization to Sell HUAWEI CLOUD Products and Services?
- Does Each Country Has One HUAWEI CLOUD Partner Policy Designed?
- Do Solution Partners Need to Make Payment to HUAWEI CLOUD in Advance for Overstock?
- Does a Partner Need to Provide Services for Customers Associated in the Referral Model?
- Does HUAWEI CLOUD Set Budgets for Partners? What Is the Relationship Between This Function and Budget Setting by Partners for Reseller Customers?
-
Registration and Authentication
- How Do Organization Members Created by a Partner Change Their Passwords?
- How Do I View My Partner Qualification Information?
- How Do I Become a HUAWEI CLOUD Solution Partner?
- If I Want to Become a Solution Partner, What Do I Do When I Am Prompted to Bind a Credit Card During Account Registration?
- How Do I Join the HCPN Solution Partner Program When I Already Have My HUAWEI CLOUD Account Bound with a Credit Card?
- How Do I Join HCPN Solution Partner Program When My Account Has Purchased HUAWEI CLOUD Services?
- Why Can't I Purchase HUAWEI CLOUD Services Using My Solution Partner Account?
- How Does a Solution Partner Try HUAWEI CLOUD Services?
- How Do I Join the Technology Partner Program as a Solution Partner?
- Can I Try HUAWEI CLOUD Services After I Join the Technology Partner Program?
- What Can I Do If I Reject the Partner Certification Application in the CBC System by Misoperation?
- Can a Partner Account Be Deregistered?
- Can I Associate My Solution Partner Account with My Technology Partner Account?
- Can a Partner Registered in Country A Register as a HUAWEI CLOUD Solution Partner in Country B?
- Why Cannot I Bind a Credit Card to My Account If I Want to Become a Solution Partner?
- Can I Bind a Bank Card of Country B to an Account Registered in Country A?
- When Do I Need to Renew My Partner Program Certificates and How Do I Renew Them?
-
Association and Disassociation
- What Are the Precautions for Associating a Customer with a Partner?
- How Can I Change the Association Type for My Customers?
- How Does a Partner Send Invitation Links?
- How Does a Partner Create a QR Code for Developing Customers?
- Can Partners Pre-register a Project?
- What Can I Do If I Fail to Pre-register a Customer? If I Pre-register a Customer Successfully, Is the Customer Successfully Associated with Me?
- Do HUAWEI CLOUD Solution Partners Need to Pre-Register Customer Projects When Developing Customers?
- What Should I Enter for HUAWEI CLOUD BD When I Register an Opportunity?
- Consumption Quota
-
Business Information Authentication
- What Is the Relationship Between the Country/Region Specified When the Partner Account Is Registered and the Registered Country/Region of the Partner Legal Entity? Can They Be Different?
- Can I Enter My Company Name in a Language Other Than Chinese or English During Business Information Certification?
- Do All Solution Partners Need Business Information Certification?
- What Are the Differences Between Solution Partner Certification and Payment Information Authentication?
- How Can I Choose the Tax Rate for Payment Information Authentication in the HUAWEI CLOUD Partner Center?
- What Should Partners Do If Payment Information Authentication Failed When Bank Information Is Correct?
- What Can I Do If the Bank Information Is Incorrect or Has Changed?
- Why Is the Associated Information Questionnaire Is Required During Accreditation?
- Why Is Payment Information Authentication Delayed?
- Can a Solution Partner Change Its Registration Country?
-
Incentive Settlement
- What Are Partner's Revenue and Incentives?
- When Does Huawei Start Reconciliation and Settle Incentives After Customers Purchase Cloud Services?
- Where Can I View My Incentive Data?
- What Are the Differences Between Incentives from Reseller Customers and Incentives from Referral Customers?
- How Can I Confirm My Incentives? How Do I Map the Data to the Policies That I Enjoy?
- How Does HUAWEI CLOUD Distribute (or Pay) the Incentive Earnings?
- When Do Partners Need to Issue Invoices to HUAWEI CLOUD?
- Why Cannot I View the Billing List Page?
- Where Do I Mail the Invoices? What Else Is Required in Addition to the Invoices?
- What Are the Incentive Invoice Requirements?
- What Is the Settlement Currency Used If I Choose Transfer to bank account?
- What Tax Should Be Deducted When the Incentives Are Paid?
- When Can I Get the Coupons When I Choose Exchange for cash coupons?
- When Can I Get the Incentive Earnings After I Mail the Invoices?
-
Discounts and Coupons
- Can a Partner Set Discounts for Customers? What Is the Discount Range?
- Can a Product Be Bought Using a Cash Coupon Alone?
- After a Customer Associates with a Partner, Can the Customer's Account Balance Still Be Used?
- What Is a Cash Coupon Quota and How Do I Use It?
- What Are the Cash Coupon Usage Rules and Can the Coupons Be Used Together with Commercial and Promotion Discounts?
- Can I Use Multiple Cash Coupons at a Time?
- Why Can't I Find My Cash Coupon Converted from My Historical Cash Coupon Quota?
- What Are Test Coupons?
- Are There Any Limits on Using Test Coupons and How Do I Use Test Coupons?
- Will Customer Resources Be Automatically Deleted After Test Coupons Are Used Up?
- Will I Fall Into Arrears After Test Coupons Are Used Up?
- Is the Consumption Generated by Test Coupons Counted into Partner Revenue?
- How Can I Request Test Coupons as a Solution Partner?
- How Can I Request Test Coupons as a Carrier Partner?
- Is There Any Limit on the Test Coupon Amount That Can Be Requested?
- Why Is My Cash Coupon Quota Missing? How Do I Use the New Cash Coupons?
-
Other
- How Does a Partner View Customers' Unsubscription Details?
- How Does a Partner Change the Account Name?
- How Do I Change a Mobile Number?
- How Do I Change an Email Address?
- How Do I Download a Partner Program Certificate, and How Can I View the Validity Period of the Certificate?
- Why I Fail to Receive a Verification Code When Registering a Partner Account?
- How Can I Configure Email and SMS Notifications for Specific Personnel to Send Financial Information to Them?
- How Does HUAWEI CLOUD Define the Payment Deadline for Partners?
- How Do I View and Download the HCPN Certification Agreement and the Huawei Cloud Solution Partner Cooperation Agreement?
- How Do I Pay Yearly/Monthly Products?
- What Are the Impacts If a Partner Revokes Its Reseller Customers' Permission to View Bills or Cost in the Billing Center?
- What Are the Statistical Rules of the Expenditure Dashboard?
- How Do I View the Expenditure Summary After the Expenditure Summary Module Has Been Moved from the Customer Expenditure Page to the Expenditures Page?
- What Are the Impacts of Bill Run Mechanism Adjustment on Partners?
- How Do I Create a Service Ticket?
- How Do I View the Service Ticket Processing Progress?
-
Partner Policies
-
Sub-customers of Solution Partners
- Where Can a Customer View the Invitations?
- What Is the Applicable Scope of Discounts Granted by Partners?
- How Do Customers View Their Associated Partners?
- When Will a Customer Be Notified After the Customer Is Associated with a Partner?
- Can Customers Place Orders on the HUAWEI CLOUD Official Website? Do Customers Need to Ask Their Partners to Do That for Them?
- How Long Is the Validity Period of an Invitation Link Sent by Partners?
- How Can a Customer View the Discounts Set by a Partner?
- What Should I Do If I Cannot Be Associated with a Partner?
- How Can a Customer Disassociate from a Partner?
- How Do Referral Customers Use the Discount Granted by the Partner?
- Can a Reseller Customer Purchase Pay-per-Use Products If Its Partner Sets the Budget to 0? Will This Incur Overdue Payment?
- Why Are My Cash Coupons Missing?
- Service Partners
- SaaS Partners
- Marketplace Partners
- AI Partners
-
Carrier Partners
- How Can Carrier Partners Join the Carrier Partner Program?
- How Can Carrier Partners Meet the Requirements for Strategic Consulting Partners?
- Does Each Carrier Partner Need to Sign Agreements in Addition to the HUAWEI CLOUD HCPN Standard Certification Agreement?
- How Can Carrier Partners Succeed with HCPN?
- What Support Can HUAWEI CLOUD Provide for Carrier Partners?
-
Partner Training and Certification
- Some Role-based Training Courses for Partners Are Unavailable. What Should I do?
- What Is the Relationship Between the Professional Accreditation Required in the Partner Program and the Partner's Role-based Training Courses?
- Where Are the Exams for Professional Accreditation Required in the Partner Program?
- Do I Have to Pass the Professional Accreditation Before the Career Certification?
- Should I Follow Certain Sequence in Career Certification?
- How Can I Participate in HUAWEI CLOUD Career Certification?
- Does the Certification Exam Incur Any Charges?
- How Can I Obtain Exam Coupons?
- Partner Market Development Fund
- Partner Brand Marketing
Querying Order Details
Function
A customer can invoke this API to query order bills.

This API will be brought offline soon. For details about the API for querying order details, see Querying Order Details.
Web UI
A customer can switch to the Orders page in the Billing Center to query order details.
- Go to the My Orders page.
- To view a cloud service order, click the Cloud Services tab.
- You can filter orders by creation time, order number, or product name.
- Click Details for the target order.
If the order status is Processing,
indicates that resources are being created and
indicates that the order contains a resource that failed to be created.
- If the cloud service order status is Pending Payment, you can pay or cancel the order on the order details page.
- If your cloud service order has any resources that fail to be provisioned, you will be automatically unsubscribed from the resources.
When an account manager places an order on behalf of the customer in accordance with the contract, the contract information will be displayed on the order details page. The account manager can then click the contract name to go to the contract details page.
- If the cloud service order status is Pending Payment, you can pay or cancel the order on the order details page.
REST API
A customer can query order details on the partner sales platform.

- This API can be invoked using the AK/SK or token of the partner or AK/SK or token of the partner's customer.
- If you want to query the resource information of a specified order, invoke the API described in Querying Customer's Yearly/Monthly Resources and enter the order ID in the request to query the resource information.
- URI
GET /v1.0/{domain_id}/common/order-mgr/orders/{order_id}
The following table describes the parameters.
Table 1 URI parameters Parameter
Mandatory
Maximum Length of Characters
Description
domain_id
Yes
A maximum of 64 characters
- The value is the partner ID if the partner's AK/SK or token is used. For details about how to obtain the partner ID, see How Do I Check the Partner ID?.
- The value is the customer account ID if the customer AK/SK or token is used. For details about how to obtain the customer account ID, see How Do I Obtain Customer's customer_id and domain_id Values?.
order_id
Yes
A maximum of 64 characters
Order ID.
The system will return the orders if the orders are queried.
Table 2 Request parameters Parameter
Mandatory
Value Range
Description
offset
No
[1- Maximum integer]
Page number. If this parameter is not input, the default value is 1.
limit
No
[1-100]
Number of records displayed on each page. If this parameter is not input, the default value is 10.
- Request
None
Example Request
GET https://bss-intl.myhuaweicloud.com/v1.0/{domain_id}/common/order-mgr/orders/CS*****O7 HTTP/1.1 Content-Type: application/json X-Auth-Token: MIIPAgYJKoZIhvcNAQcCo...ggg1BBIINPXsidG9rZ
- Response
Parameter
Type
Description
error_code
String
Error code.
For details, see 4.
error_msg
String
Error description.
orderInfo
CustomerOrderEntity
Order details. This parameter is available only when offset is set to 1.
For details, see Table 3.
count
Integer
Number of order items
orderlineItems
List<OrderLineItemEntity>
Order items in an order
For details, see Table 4.
Table 3 CustomerOrderEntity Parameter
Type
Description
orderId
String
Order ID
baseOrderId
String
Parent order ID (order ID before splitting).
beId
String
Partner business entity ID.
customerId
String
Customer ID
sourceType
Integer
Customer order source type. The value can be:
- 1. Customer
- 2. Agent
- 3: Contract
- 4: Distributor
status
Integer
Order status. The value can be:
- 1: Pending approval
- 3: Processing
- 4: Canceled
- 5: Completed
- 6: Pending payment
- 9: To be confirmed
orderType
Integer
Order type. The value can be:
- 1: New purchase
- 2: Renewal
- 3: Change
- 4: Unsubscription
- 10: Yearly/monthly to pay-per-use
- 11: Pay-per-use to yearly/monthly
- 13: Trial
- 14: Commercial use
- 15: Price adjustment
currency
Double
Order amount (original price).
In the unsubscription order, the amount is equal to the value of currencyAfterDiscount.
currencyAfterDiscount
Double
Order amount after a discount (excluding the vouchers or cards)
measureId
Integer
Order amount unit.
- 1: Dollar
- 2: Dime
- 3: Cent
measureName
String
Amount unit name.
createTime
String
Creation time.
UTC time in "yyyy-MM-dd'T'HH:mm:ss'Z'" format, for example, 2019-05-06T08:05:01Z.
The range of HH is 0-23, and the range of mm and ss is 0-59.
paymentTime
String
Payment time.
UTC time in "yyyy-MM-dd'T'HH:mm:ss'Z'" format, for example, 2019-05-06T08:05:01Z.
The range of HH is 0-23, and the range of mm and ss is 0-59.
lastUpdateTime
String
Latest status update time.
UTC time in "yyyy-MM-dd'T'HH:mm:ss'Z'" format, for example, 2019-05-06T08:05:01Z.
The range of HH is 0-23, and the range of mm and ss is 0-59.
needAudit
Boolean
Whether the approval is required.
currencyOfficial
Double
Order amount (list price).
In the unsubscription order, the amount is equal to the value of currencyAfterDiscount.
amountInfo
AmountInfo
Order deduction details.
For details, see Table 5.
currencyType
String
Currency code.
contractId
String
Contract ID.
serviceType
String
Cloud service type code. For example, the cloud service type code of OBS is hws.service.type.obs. To obtain a specific service type, call the API in Querying Cloud Service Types.
Table 4 OrderLineItemEntity Parameter
Type
Description
orderLineItemId
String
Order item ID.
cloudServiceType
String
Cloud service type code. For example, the cloud service type code of OBS is hws.service.type.obs. To obtain a specific service type, call the API in Querying Cloud Service Types.
productId
String
Product ID.
productSpecDesc
String
Product specification description.
periodType
Integer
Period type.
- 0: Day
- 1: Week
- 2: Month
- 3: Year
- 4: Hour
- 5: One-off
- 6: Pay-per-use (reserved)
- 7: By usage report (reserved)
periodNum
Integer
Number of periods.
validTime
String
Effective time.
UTC time in "yyyy-MM-dd'T'HH:mm:ss'Z'" format, for example, 2019-05-06T08:05:01Z.
The range of HH is 0-23, and the range of mm and ss is 0-59.
expireTime
String
Expiration time.
UTC time in "yyyy-MM-dd'T'HH:mm:ss'Z'" format, for example, 2019-05-06T08:05:01Z.
The range of HH is 0-23, and the range of mm and ss is 0-59.
subscriptionNum
Integer
Number of subscriptions.
currency
Double
Order amount (original price).
In the unsubscription order, the amount is equal to the value of currencyAfterDiscount.
currencyAfterDiscount
Double
Order amount after a discount (excluding the vouchers or cards).
currencyOfficial
Double
Order amount (list price).
In the unsubscription order, the amount is equal to the value of currencyAfterDiscount.
amountInfo
AmountInfo
Order deduction details.
For details, see Table 5.
currencyType
String
Currency code.
categoryCode
String
Product catalog code.
Table 5 AmountInfo Parameter
Type
Description
discountList
List<DiscountItem>
Fee item.
For details, see Table 6.
cashcouponAmount
Double
Flexi-purchase coupon amount (reserved).
couponAmount
Double
Cash coupon amount.
cardAmount
Double
Stored-value card amount (reserved).
commissionAmount
Double
Handling fee (only for unsubscription orders).
consumedAmount
Double
Consumption amount (only for unsubscription orders).
Table 6 DiscountItem Parameter
Type
Description
discountType
String
Discount type.
200: Promotion product discount
300: Promotion discount coupon
301: Promotion coupon
302: Promotion flexi-purchase coupon
500: Specified discount for agent subscription
501: Specified exemption for agent subscription
502: Specified buy-it-now price for agent subscription
600: Discount specified in the discount and rebate contract
601: Discount specified in the channel frame contract
602: Discount specified in the designated-purpose fund contract
603: Discount specified in the directly signed offline contract
604: Discount specified in the authorized telemarketing contract
605: Discount specified in the commercial contract
606: Discount specified in the channel commercial contract
607: Partner authorized discount
609: Discount for adjusting an order price
610: Discount amount
700: Promotion discount
800: Top-up account discount
900: Product discount
901: Buy-it-now price based on the benchmark price
discountAmount
Double
Discounted amount.
Example Response
HTTP/1.1 200 OK Content-Type: application/json;charset=UTF-8 Content-Length: length Date: response time { "error_code": "CBC.0000", "error_msg": "success", "orderInfo": { "orderId": "CS1*****LZ2", "baseOrderId": null, "beId": "9689", "customerId": "d75*****298", "sourceType": 1, "status": 5, "orderType": 1, "currency": 3, "currencyAfterDiscount": 0, "measureId": 1, "measureName": null, "createTime": "2019-06-20T16:09:52Z", "paymentTime": "2019-06-20T16:10:11Z", "lastUpdateTime": "2019-06-20T16:11:07Z", "needAudit": false, "contractId": null, "currencyType": "USD", "currencyOfficial": 3, "amountInfo": { "discountList": [{ "discountType": "301", "discountAmount": 3 }], "cashcouponAmount": 0, "couponAmount": 3, "cardAmount": 0, "commissionAmount": null, "consumedAmount": null }, "serviceType": "hws.service.type.ebs" }, "count": 1, "orderlineItems": [{ "orderLineItemId": "CS1*****3LZ2-000001", "cloudServiceType": "hws.service.type.ebs", "productId": "d5d*****3d24", "productSpecDesc": "Common I/O", "categoryCode": "hws.resource.storage1.evs", "periodType": 2, "periodNum": 1, "validTime": "2019-06-20T16:10:30Z", "expireTime": "2019-07-21T15:59:59Z", "subscriptionNum": 1, "currency": 3, "currencyAfterDiscount": 0, "currencyOfficial": 3, "amountInfo": { "discountList": [{ "discountType": "301", "discountAmount": 3 }], "cashcouponAmount": 0, "couponAmount": 3, "cardAmount": 0, "commissionAmount": null, "consumedAmount": null }, "currencyType": "USD" }] }
- Status Code
- 4xx: This class of HTTP status code is intended for situations in which the error seems to have been caused by the client, for example, the request contains bad syntax or incorrect parameters. You must ensure the request is correct.
- 5xx: This class of HTTP status code is intended for cases in which the Huawei Cloud server is aware that it has encountered an error or is otherwise incapable of performing the request. In this case, contact Huawei Cloud customer service.
Status Code
Description
CBC.0000
Succeeded.
CBC.0100
Incorrect parameter.
CBC.0101
Invalid parameter.
CBC.0151
Access denied.
CBC.0155
Request denied.
The possible causes are as follows: The account authentication information is incorrect. The account or member account does not have the permission to call the API.
CBC.0999
Other errors.